Second day of our stay at Vero Beach Resort, handicap accessible ocean view inn room. Learned before we came that, after the recent renovations, the only HA rooms with roll in showers are garden view. We really wanted ocean view, so figured we could manage with the tub. (Don't need a wheelchair but both of us have mobility issues. )
Upon arrival, discovered there was also no hand held shower. Very big problem! Called the front desk, and within 15 minutes maintenance installed a handheld fixture for us. SCORE ONE for DVC!
Today, after him struggling with problems getting off the bed due to the height and out of the room chairs due to seat height, called front desk again. Took a little longer, but in 20 to 30 minutes maintenance brought us an armless chair and put the bed on risers. He no longer has to struggle with getting up and down by himself (especially a problem when he wants to get up and I am out of the room).
Thank you DVC! He is so much happier, and so am I! Even better, we know what to do for the next trip!
Upon arrival, discovered there was also no hand held shower. Very big problem! Called the front desk, and within 15 minutes maintenance installed a handheld fixture for us. SCORE ONE for DVC!
Today, after him struggling with problems getting off the bed due to the height and out of the room chairs due to seat height, called front desk again. Took a little longer, but in 20 to 30 minutes maintenance brought us an armless chair and put the bed on risers. He no longer has to struggle with getting up and down by himself (especially a problem when he wants to get up and I am out of the room).
Thank you DVC! He is so much happier, and so am I! Even better, we know what to do for the next trip!
