Disney's POLYNESIAN VILLAGE RESORT Information & Questions

GADisneyDad14

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Aloha and Welcome to the New Disney’s Polynesian Village Resort Information Thread!

Contents & Quick Links:

The Polynesian Village Resort, or "Poly" for short, is a favorite of many Disney guests. The iconic setting along the Seven Seas Lagoon, the music drifting through the grounds, the lit torches at night, the lush landscaping, the Magic Kingdom and fireworks views across the water - it really is a special place.

The goal of this thread is to be a resource for guests and fans of Disney’s Polynesian Village Resort. As has happened at various points in its near 50 year history, the resort is about to embark on its next evolution upon reopening after the COVID shutdown and subsequent major hotel-side renovation. As they become available the thread photos will continue to be updated to reflect the ongoing changes to the Polynesian as they are completed.

If you have any questions that are not answered in the information section, please feel free to ask and hopefully one of our Poly faithful will be able to help!


Thanks and acknowledgements are in order for the contributions and hard work of former keepers of the Poly thread, @SeaSpray, @BreezysMom, @guitarob, @maiapapaya, along with others that carried the tiki torch before them. Much of the content credit goes to them.

So grab a Lapu Lapu, Dole Whip, Bread Pudding, or plate of 'Ohana noodles and join the fun!

Pictures of room views, recreation calendars/signs, and general happenings around the resort are always appreciated.

Mahalo!
 
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Post #4 - Longhouses / Guest Rooms

For the sake of clarity and convenience, this post uses the phrase "Hotel-Side" and "DVC-Side" to refer to the two type of guest accommodations available.

The Polynesian Village Resort offers approximately 864 rooms, broken down as follows:
  • Hotel-Side Rooms - 478 (55% of total)
  • Hotel-Side Suites - 6 (1% of total)
  • DVC-Side Studios - 360 (42% of total)
  • DVC-Side Bungalows - 20 (2% of total)
All figures are approximate.

Hotel-Side Longhouses (478 rooms + 6 suites)
  • Tuvalu - 56 rooms
    • Resort View, Water View, Theme Park View
  • Fiji - 66 rooms
    • Resort View, Water view
  • Aotearoa - 89 rooms
    • Resort View, Water View
  • Rarotonga - 89 rooms
    • Resort View, Water View
  • Niue - 22 rooms
    • Resort View
  • Samoa - 54 rooms
    • Resort View, Water View
  • Hawaii (club level) - 102 rooms
    • Resort View - Club Level, Water View - Club Level, Theme Park View - Club Level
  • Tonga - 6 suites

DVC-Side Longhouses (360 studios + 20 bungalows)
  • Moorea - 142 studios
    • Lake View, Standard View
  • Tokelau - 142 studios
    • Standard View
  • Pago Pago- 76 studios
    • Standard View
  • Bora Bora Bungalows - 20 bungalows

For the Hotel-Side longhouses (other than the Tonga Suites), patios and balconies are only available on the first and third floor. Rooms located on the second floor of each longhouse DO NOT feature balconies, but rather a sliding door with a railing that does not allow outside access.

DVC-Side longhouses DO have balconies on their second floor rooms.



Hotel-Side Room Categories & View Description from
Disney's Website
  • Resort View - Views of Garden, Monorail or Parking Area
  • Water View - Views of Pool, Marina, or Seven Seas Lagoon
  • Theme Park View - Views of Magic Kingdom Park and Seven Seas Lagoon
  • Resort View - Club Level - Views of Garden or Quiet Pool
  • Water View - Club Level - Views of Seven Seas Lagoon
  • Theme Park View - Club Level - Theme Park View

DVC-Side Room Categories & View Description from Disney's Website
  • Deluxe Studio - Lake View - Lake view
  • Deluxe Studio - Standard View - Views of Landscaping or Parking Area
  • Bungalow - Lake View
For additional information the DVC-Side Deluxe Studios and Bungalows, please visit the DVC Resorts Boards.


The hotel-side guest rooms at Disney's Polynesian Village Resort we renovated in 2021. The reimagined rooms feature artwork, including a mural that spans the length of an entire wall, that highlights Moana, Maui, and other themes and characters from the Disney film.

new-poly-moana-queen-bedroom.jpg


new-poly-moana-room-collage.jpg


new-poly-moana-bathroom.jpg


new-poly-moana-queen-bedroom-03.jpg
 
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Post #5 - Dining / Restaurants / Bars-Lounges

Click the location name for a link to Disney's website, which has the latest operating hours and menus.

Signature / Sit-Down Dining

Quick Service Dining

Pool Bars

Bars - Lounges

Dinner Show

In-Room Dining / Room Service
  • Disney Private Dining - Currently Unavailable
 
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Post #6 - Recreation Offerings

Lava Pool
  • Polynesian's "feature" pool offering a towering volcano rock feature, 142' long enclosed waterslide, and a zero-depth entry
  • Pool bar service is available at the nearby Barefoot Pool Bar
  • In-seat drink/food service is usually offered by roaming CMs
  • Lava Pool access is controlled by MagicBand/room cards
  • Lifeguards are always present
  • Life jackets are available
  • Recreation activities (eg, trivia, dance parties, various kids games) are held daily, typically during the afternoon hours
  • There are two sets of restrooms - the restrooms "underneath the volcano" have full showers and are a good spot to change on arrival and/or departure day if needed
  • Pool Hours Update as of March 2024: 10am-11pm

Kiki Tikis Splash Area
  • Located within the Lava Pool area, Kiki Tikis Splash Area is one of the largest children's splash/play areas of any Disney resort
  • This area was added as part of the 2015 renovation of the Lava Pool
  • Hours are the same as the Lava Pool

Oasis Pool
  • Polynesian's "quiet" or "leisure" pool
  • Pool bar/food service is available at the nearby Oasis Pool Bar & Grill
  • Sometimes in-seat drink/food service is offered by roaming CMs, but this service is historically inconsistent at Poly
  • There are NO lifeguards at the Oasis Pool
  • Life jackets are available
  • Oasis Pool access is controlled by MagicBand/room cards
  • There are restrooms but no shower facilities
  • Hours are 7am-11pm year-round

Oasis Poolside Patio Rentals
  • There are three "Poolside Patios" located at the Oasis Pool next to the water's edge on one side of the pool
  • Poolside Patios are generally considered "cabana lite" - they offer a reserved, mostly covered place to sit, but are not traditional Disney cabanas
  • Patios are partially covered and offer a variety of cushioned seating surfaces
  • There are no amenities such as refrigerators, TVs, speakers, etc, although as of summer 2022 a cooler with soft drinks and a box of snacks is offered
  • Oasis Patios accommodate up to 6 Guests
  • Pricing is seasonal
  • For advanced reservations and pricing information, call 407-939-7529
1.jpeg 2.jpeg 3.jpeg

Other Recreation Offerings
  • Movies Under the Stars -check the recreation guide or signage during your visit for the latest schedule
  • Campfire - Typically every other night, complimentary marshmallows, check recreation schedule for details.
  • Fishing Excursions - see Disney's website for further information
  • Motorized Boat Rentals - Currently Unavailable at Poly marina but are at Grand Floridian marina
  • Volleyball - located on the main Poly beach area between the Lava Pool and Bungalows, directly in front of the Hawaii Longhouse
  • Jogging Trail - the path between Poly, GF, and now the extended path from GF to MK makes for an excellent running trail (NOTE: path to GF is currently closed for DVC tower construction)
 
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Post #7 - Shopping

Click the location name for a link to Disney's website, which has the latest operating hours.

Moana Mercantile
  • Located on the second level of the Great Ceremonial House, the store is divided into two sections.
    • The first section features children’s clothing, toys and souvenir items geared more towards the younger crowd.
    • The other side of the shop is a small convenience store where a variety of grocery items can be found along with beer and spirits, and pharmacy items (over the counter medications, toiletries, first aid items, etc).
BouTiki
  • Located on the main floor of the Great Ceremonial House, BouTiki carries a wide variety of merchandise including men’s and women’s clothing, jewelry, dishware, and giftware, with many resort specific items.
 
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Post #8 - Transportation

One of the best parts about staying at the Poly is the abundant transportation options:

Monorail
  • The Monorail station located just in front of the Grand Ceremonial House offers convenient access to the Resort Monorail, with clockwise service to the Grand Floridian - Magic Kingdom - Contemporary Report - Transportation & Ticket Center (TTC) - Polynesian loop.
  • Guests can also access the Resort Monorail, the Express Monorail (which goes directly to the Magic Kingdom), and the Epcot Monorail from the Transportation & Ticket Center (TTC), which is a +/- 10 minute walk from the Polynesian.
Resort Boat Launch
  • From the dock to the east of the marina, guests can take a water launch, traveling in a circular route between the Polynesian Resort, Magic Kingdom and Grand Floridian Resort.
  • Resort launch service is 'usually' the smaller-style mostly open watercraft that is not ECV accessible and strollers need to be folded. Occasionally Poly will be serviced by the larger style boats that are ECV-accessible, but that is less common.
  • Service typically starts approximately 1 hour prior to Magic Kingdom opening
Bus
  • Bus service is provided to:
    • Disney's Hollywood Studios
    • Disney's Animal Kingdom
    • Disney Springs
    • Disney's Blizzard Beach Water Park (requires taking the bus to Disney's Animal Kingdom and transferring to a bus to Blizzard Beach)
    • Disney's Typhoon Lagoon Water Park (required taking the bus to Disney Springs and transfering to a bus to Typhoon Lagoon)
  • Polynesian bus service typically, although not always, shares with the Grand Floridian next door
    • After picking up at the Polynesian bus stop, the bus will then stop at the Grand Floridian before continuing on to your destination
    • On the return trip, the bus will stop at the Polynesian first, then Grand Floridian
    • Exceptions are generally during busy/peak times
 
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Post #9 - Services / Amenities

Bell Services

  • Bell Services cast members are available in the port cochere near the Great Ceremonial House entrance if you require help with your baggage upon arrival or departure.
  • While waiting for your room to be ready or after check-out Bell Services is happy to store your baggage until you are ready to depart.
  • Bell Services has refrigerators and freezers to properly store anything requiring climate control.

Wi-Fi Service
  • Complimentary high speed Wi-Fi is available resort wide.

Self-Serve Laundry Facilities
  • For hotel-side guests, there is a small laundromat located on the east side of the Tangora Terrace (next to the former Lilo’s Playhouse space).
  • There are several washing machines, dryers and a detergent vending machine.
  • There is a lounge area to sit while you are waiting, equipped with a television and soda machine.
  • Machines are operated by credit/debit card only
    • Current price is $3 per machine
    • They do not take American Express
  • Machine status can be monitored online: https://www.laundryview.com/home/4215/456961001/POLYNESIAN-VILLAGE-RESORT/TANGAROA-TERRACE

Parking
  • Standard overnight self-parking is available to registered Guests free of charge
    • Valet parking is also available for $39 per night (increased from $33 Feb 2024)
  • Complimentary standard self-parking is available while you enjoy select dining, shopping, entertainment, and recreation experiences at this Resort

ATM
  • An ATM is located on the second floor of the Grand Ceremonial House outside of Moana Mercantile

Fitness Center
  • The Polynesian Village Resort does not have its own fitness facility, however Poly guests are welcome to use the fitness center located at the Grand Floridian Resort.
  • The Grand Floridian Fitness Center is located next to the wedding pavilion, on the "Polynesian side" of the the resort and is a relatively short walk from the Polynesian.
  • Check the My Disney Experiance app for latest fitness center hours.

Spa Services

Childcare
  • Disney stopped operating the Lilo's Playhouse space as a childcare center several years ago and did not replace it with a similar offering
  • The only option for childcare is currently private services, such as Kid's Nite Out - https://kidsniteout.com/
 
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Post #10 - Club Level

For those who would like a little more personal service, the King Kamehameha Club is Polynesian's Club Level offering.

Club Level rooms are are located in the Hawaii longhouse and the Tonga Suites longhouse. Non-suite Club Level rooms are the same size and style of regular Polynesian hotel rooms.

The Club Level lounge (the King Kamehameha Club lounge) is located in the Hawaii longhouse, which features expansive two-story views overlooking the Seven Seas Lagoon and across the water towards the Magic Kingdom and fantastic fireworks viewing with audio. Lounge service hours are 7am - 10pm, although the lounge space itself is generally accessible 24 hours a day.

Club Level lounge offerings tend to change over time, but generally speaking the lounge offers a variety of food/beverage services during the day and complimentary beer/wine.

There are "concierge" CMs located on the first floor of the Hawaii longhouse that offer personal check-in services and planning assistance during your stay.

Club Level offerings, services, and amenities are always evolving - for the latest Club Level details please visit the Disney's Club Level (CL) Information & Questions thread.
 
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Post #11 - Tonga Suites

The Tonga Suites are located beside the Great Ceremonial House at the end of the marina. The longhouse contains six suites of various sizes and configurations.

Suites are considered "Club Level" and the Tonga longhouse has what is effectively a "mini-lounge" on the second floor with select beverages and light snacks available.

Tonga guests also have access to the King Kamehameha Club lounge in the Hawaii longhouse (although non-suite Club Level guests do not have access to the Tonga Longhouse).

Tonga guests historically had access to a select complimentary in-room dining menu, a distinct amenity for suite guests that is not found at other Disney resorts - however this offering has not returned since the Covid reopening.
 
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Post #12 - Resort History

In-progress - additional information to be added.

General Manager
2020-Current - David Belrose


1971 - Resort opened 10/1/1971
2014-2015 - DVC conversion of three longhouses and Bungalows were built
2021 - "Moana" themed renovation to all hotel-side guests rooms - opened 7/19/2021
3/2022 - Disney announced a new DVC Tower expansion for the Luau Cove area
 
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Thermostat Override Instructions

Instructions:
1) Hold & Keep Pressed Mode Button
2) Hold & Keep Pressed Fan Button
3) Hold & Keep Pressed Up Arrow
4) Release All Three Buttons at the Same Time

 
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Post #14 - Current Recreation Activities / Movies Under the Stars

August 2022
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April 2022
March 2022 Recreation Calendar (credit to @Minniemoo15)
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January 2022 Recreation Calendar
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December 2021 Recreation Calendar - credit @trishadono

December 2021.jpeg

November 2021 Recreation Calendar - credit to @mrsap

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October 2021 Recreation Calendar - Credit to @NicoleLarson
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August 2021 Recreation Calendar - Credit to @fbb
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July 2021 Recreation Calendar
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July 2021:
5BAAA98F-A79D-4020-A324-AFDCD839BF9D.jpeg
 
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Welcome to the new thread everyone - I need to add more pictures and updates once the resort reopens and we start to see reports/pictures, plus there are inevitably some details I need to add. If you see anything off, please let me know.

Pictures of room views, recreation calendars/signs, and general happenings around the resort are always appreciated.

Thank you!
 

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