ok. I have been taking the DL Express almost weekly for the last couple of months as we are staying in Anaheim and going into LA one day a week, so have been using the DL Express to get to LAX the to LA.
I will say that I stopped using the $5 vouchers. Because the price they were charging in person with the coupon was more than I would have paid prepaying online. I had prices for one person return from $27 to $33 per person WITH the coupon. The $99 is a good deal, provided that is the price you get in person. That family deal is not quoted in their brochure, so hopefully you will get that price when you get here.
For the times. From LAX, it has never come at the specified time, but from 10.30 the bus is "supposed" to come every half hour. So really the longest you should wait is half an hour if you have just missed the earlier one.
Their brochure says "hourly departures between 7.30am and 10.30am" "every 30 minutes between 10.30am and 4.30pm" and "Hourly departures between 4.30pm and 10.30pm". But basically you just wait and it will come. You just exit the terminal and look ahead to the "Green Zone". You will see as you exit and cross the road to the centre island, there are colours. Just cross when you see the green signs above the centre island. It's usually a white bus with a light sign in the front window that will say "
Disneyland", then change to "Resort Express" (sometimes it's a sign written bus, you won't miss that), but also look for a plain white coach with the light sign in the windwo. There will also be a little Disneyland Express sign in the bottom front window closest to the road.
But don't be worried if you get out at 10.30am, it may come at 10.40 or 10.45 or 10.50. Just not reliable time wise.
You will be taken to Disneyland Hotel where someone will get on the bus and take your vouchers or credit card (no cash). Then the driver will drop you at your hotel.
Coming back. It says that HoJo's is in Schedule C. Schedule C says it picks up every hour at .40. So 10.40am, 11.40am etc, between 5.40am and 8.40pm (last bus). But you will be best to check with HoJo as I know they pick up at the Hyatt at .40 too as it's schedule C (It just has the schedule letter and the hotels listed under that schedule. Then has a pick up time for that schedule, not hotel). So it may be a bit before .40 as HoJo is a way up the road from the Hyatt. HoJo will be able to help you with the time I would say or you can call them when you are here to check on the HoJo pick up. All the brochure says is HoJo is under Schedule C and Schedule C pick up is .40 of the hour.
Anyway after they get you on that bus. You go back to Disneyland hotel where they will take your vouchers or payment (credit card) and you will most likely change bus and get on the bus to LAX. The bus seems to take from 45 minutes to an hour. The bus is supposed to leave (according to their schedule) to LAX on the hour, every hour between 6am and 9pm (so they pick up at the various locations before that to have you back at DLH for that departure).
Now as they have removed the brochure, they may of course be changing their schedule? Not sure. I just know that they told me a couple of weeks ago about a price rise and now the brochure has gone.
Hope that's been of some help. That has just been my experience and what the brochure says.
Just know that it's never a van. Plenty of white vans will pull up with Disneyland Express written on them (then another company name), but it's a white coach bus that you are looking for.