I know this has been cussed and discussed till everyone accepts the frustration with My Disney Experience or better to describe the lack of infrastructure that feeds MDE. This applies to both the app or web version, however, at this point due how unreliable it always is I would pull the app and instruct all to officially only use the web version. So it is down again; multiple days at this point. Most people plan months/years in advance to spend thousands of dollars for the WDW experience. I am not in the World currently, however, for those who are feeling the love of having no options (staying on the phone for an hour to handle one issue is not an option) I feel your pain. Why does Disney continue to put more options on MDE (bus waits for example), just to have more frustraions from their guest when basics of MDE making an ADR or FP+ cannot be completed? Guess what, the next time I visit, it could go down again for days; it is like playing the lottery but much better odds. The MDE will be put back into service again with Duck Tape and a prayer. It will be fixed again .................... till next time. Since parks and recreation growth is always the area that helps fund all the other Disney ventures, not putting a few million dollars (most likely far less) into their front line facing piece to their customers, seems silly. We all know long term it takes much more money and other resources to maintain something that is truly broken rather than finding the solution, implementing, and move on to your next problem. "Disney, why don't you do something about this?" Why don't they? Because of people like me. No matter the issues, I keep going back. There are many other options in Orlando to get my disposable income; but they don't only the Mouse does.