Disney Visa Bank One and "Managing Rewards"

[meandmyshadow]

For the past week or so, I haven't been able to access my Disney Rewards on the Bank One website. I know you can transfer/order rewards cards from the website but for some reason the option is no longer available.

Is it just me or is anyone else having this problem?

 

[justmestace]

I just logged on to Bank One, and had no trouble pulling up my account.

Here's the phone number for your Rewards only...800-436-7999

Here's the phone number for technical support for online .....
877-999-3872

Hope this helps

 

[travellady]

At one point last week, I believe it was Friday, the Manage Rewards option from the drop down menu that displays when you are looking at your account was not listed. In fact, the options listed were different than the norm and looked to be what would be listed for a standard BankOne card and not the Disney card. I did look again this morning and all was back in place. I suspect they were fiddling around with it and have it back to normal once again.