Disney Toy Broke 30 Minutes after Opened It

[CindyCat]

I bought my son a toy at WDW the day we left. I gave it to him today and it immediately broke. I would like to get it replaced/refund. Any suggestions? I live a long ways from WDW.

 

[Lori1960]

Go to disney website and there is a place that says merchandise click on that and send them e-mail.You will need to tell them what it is and where you bought the toy.It will also be helpful if you have the SKU number

 

[rantnnravin]

or...based on other posts by OP, one of the toy isn't enough (ie. one complimentary pic of Mickey left in her room) since she has twins and calling to say it's broken is a way to get a second one

 

[TheDshow]

There is a phone number on your receipts 407-363-6200 for mail order. If you call them and tell them what happened they should be able to help you.