Disney Rewards Dollars-Where is it at Downtown Disney

[disyidkid]

According to Disney Visa card, I can have my Rewards Dollars put on a card right at Disney world. The location is somewhere in Downtown Disney. Has anyone tried this? Do you have a phone number or location for this?
Thanks.
Sharon

 

[maggiew]

There is a little kiosk by the AMC theater at DTD. They can do it there.

To be clear, all they can do is ISSUE you the physical reward card. They do not do the transfering of points. You still need to call the 1-800 number to do that. We were almost "stuck" on our last night there because I waited until we were at DTD to transfer $50. I had told my girls they could each have $25 to spend as they wish at DTD. Well, I already had the CARD, I just needed to transfer the points. The lady at the kiosk said she couldn't do that. All they did was issue the card. The points are between you and Bank One. So, I called the 1-800 number on the back of my reward card (it was about 10:30 PM so I was worried) and someone answered! and they transfered my points immediately.

Another interesting thing is that I "ordered" the reward card online and transfered $30. They sent it to me and I could see online that I had $30 on it. But when I called the 1-800 (as described above) she said my card was not "activated". I couldn't understand how I could have $30 on it but it not be activated. She said that there was a sticker on my reward card when I received it and I should have called that number to activate it. But, for the life of me I don't think there was a sticker on my card. I usually do that right away. I am not sure if it was because I ordered it online????

Plus, the card is in my DH's name, but I am a authorized user or whatever. ANyway, the lady on the phone when I was trying to transfer my points asked if she could speak to my husband to get his permission!!!! Luckily he was right there. So, beware of this situation too.

I hope all this makes sense.

Maggie

 

[disyidkid]

Thanks. Yes it does make a lot of sense but I just have a few more questions.
1. If this is my first time using the dollars I will have a card issued to me at DTD, right? What do I have to bring with me?

2. Once they issue me the card, I call the 800 number to have the dollar amount transferred to the number. Then I'm free to spend away.

Where did you find a place to order the card online? I can't find it on the website anywhere.

Thanks.

 

[xlstacey]

I called Bank One and asked them my questions .. and they just sent me a rewards card. I too have $30 on it now. She told me to transfer the points 3 days after the closing of the billing statement. For me, the statement closes on 12/31 .. so I can call and get any points I have on there transferred immediately. I also thought that you had to pay the balance b4 reward points are given, but that is not true. I will be given points based on whatever my ending balance is on Dec 31st. It may be easier to just call and get them to send you your rewards card if time alots before your trip ... or you can pick it up there to as you stated

HAPPY HOLIDAYS everyone!!

 

[maggiew]

If you do not have a rewards card, they can issue you one right then and there. The lady at the kiosk asked to see "my card" and I handed her my rewards card. She said, "NO. I meant your Disney Visa Card." So, I took that to mean you just need your Disney Visa Card.

I can't say for 100% because our situations are slightly different, but I believe you will have to still call the 1-800 number on the back of the rewards card to transfer the points. Her exact words to me were "I have nothing to do with the rewards points. That is between you and Bank One. All I can do is issue the physical Rewards Card."

I didn't transfer my points earlier, because I knew that more points were going to be "deposited" while we were on the drive down to Disney from Chicago. So I wanted to wait until we got there so I could use ALL my points, even the new ones. I stupidly thought that the easiest way to do that would be at downtown disney. I could have just called the 1-800 number to transfer our points at any time that week!

To get the card and points online. Just go to the Disney visa website and log in. Then on the drop down menu go to "Manage Rewards". Then click on the View Rewards button. Then on the drop down menu on the new page, go to "order reward items" or something like that. Then you should see the option to get the card. The first time you need to transfer at least 20 points. After that, you only need 10 points to transfer.

Maggie

 

[disyidkid]

Thank you!!!! One more ?
Do you know the website for Disney Visa Card?

 

[momoftwins]

http://online.firstusa.com/bolHome.aspx?partner=disney

 

[disyidkid]

Thank you!!
By the way, mom of twins, I'm a twin and my twin has twins and my dad is a twin.

Enjoy them!!

 

[maggiew]

Interesting. I always just go to

http://www.bankone.com/disney


Maggie

 

[disyidkid]

Thanks everyone for all of your help
I finally spoke to someone at Disney Visa who knew exactly what I needed to do, so I'm passing on the info to all.

The Guest Relations office is located near Summer Sands in Downtown Disney. When you go there you'll need to have your Disney Visa and a photo id. They will issue you the Rewards card and allow you to call Disney Visa from the office so you can have your Rewards Dollars transferred right to the card.

The number I called was 1-800-436-7999.

Now I'm ready!!!!

Happy Holidays to all.

 

[momoftwins]

Can I do all of these things ahead of time, before I leave for my trip? Can I get the card and xfer rewards at my home?

Sorry if I am confused.

Have a great day.

 

[disyidkid]

Mom of Twins,
You can get your card mailed to you. It says on the website that it takes about 2-3 weeks for it to arrive. I didn't have that much time, so I was looking for another way to get the card (it looks just like a gift card).
If you have time, having it mailed to you makes much more sense. Go to the website or call the phone number on the previous posts and follow the directions. But it is good to know that there is a place right at Disney World to take care of this for people like me who tend to procrastinate.

Hope this helps.