I was a charter member of the Disney Rewards Bank One credit card. I have always paid the balance on my card each month before the due date. In Oct. I was charged late fees when in fact I had sent the payment the day after receiving the bill. I called and the late charges were removed. The next month I received $1.00 late fee from the previous month. I called and explained what had happened but the rep refused to remove it. I then spoke with a supv who immediately was very abusive. She told me they considered it as me having paid my bill late even if the post office was to blame. It went on and on with her actually yelling at me. I finally told her to just cancel my card I could not take being treated this way. Two months later I find out that I've lost all my disney reward dollars and there is nothing I can do about it. We take our children to Disney every year and these reward dollars were greatly appreciated. Does anybody know if there's any way I can get the forty-five dollars I earned?