Disney Photo pass cards

[dvcmember]

Be careful oredering cards from Photopass. We ordered one week ago-they have not been shipped. They say usual order is processed in 2 business days. I wonder If we will get them by New Years. I have emailed customer service twice all they say is "soon". Barb

 

[C.Ann]

When we went to pick up our photos in MK the CM working the register was nice enough to tell us that because we had 24 photos it would make more sense for us to continue to have photos taken absolutely everywhere we could until the end of the trip and then just buy the CD for $99 rather than the outrageously priced packages they offer.. We did just that - got the CD - and now have 48 professional photos that we can print out in any manner we so choose..

I'm SOOOOOO grateful the CM suggested that! Saved us a bundle.. I printed out photos for everyone to put in the Christmas cards I mailed this morning..

 

[disneymama73]

Be careful oredering cards from Photopass. We ordered one week ago-they have not been shipped. They say usual order is processed in 2 business days. I wonder If we will get them by New Years. I have emailed customer service twice all they say is "soon". Barb

That stinks! I ordered from them last year and received them pretty quickly. I hope you get yours soon.

 

[korzmom]

thats too bad, i got mine in a week. i only ordered 1 5x7 because of all the pics my eyes were only opened in one...glad i didnt waste the $99 bucks on the cd. hope you get them soon!

 

[Lauralee131]

Be careful oredering cards from Photopass. We ordered one week ago-they have not been shipped. They say usual order is processed in 2 business days. I wonder If we will get them by New Years. I have emailed customer service twice all they say is "soon". Barb

Oh no...I ordered mine a couple of days ago...I took me several days to be able to get the order to go through...couldn't save, etc...was just about to give up when I was able to add them to my cart, however I wasn't able to preview them FROM the cart, so I'm hoping everything "stuck" if you know what I mean...

 

[azgal81]

Do they have a phone number. Maybe calling will help!

 

[dvcmember]

I haven,t been able to find a phone number Barb

 

[C.Ann]

Don't know if it will help, but on the back of the case from our Photo Pass CD there is an email address for problems, questions and concerns:

wdw.photo.imaging@disneyworld.com

Maybe you could email them and request a telephone number..

Hope it works out for you..

 

[Lauralee131]

Don't you know it....I ordered the Christmas photo cards on 12/13...just one day after I returned from WDW. Used a picture from MVMCP with Mickey & Minnie, DH, DS and myself with a nice greeting on there wishing family and friends a magical holiday season, etc...Ordered 3 packages...so like 60 cards...paid $40.00, yes $40.00 for express shipping.

I emailed customer service who assured me I'd receive my cards soon.

FINALLY the night of the 22nd, I received an email that they shipped...express shipping. Good, maybe they'll come tomorrow...

Nope...nothing.

They finally showed up the day after Christmas, via PRIORITY MAIL from Georgia. I paid $40 for priority mail. UGH, but whatever...I gotta get these suckers out!! I open them up and the proof sheet was saying they were printed on the 16th...yet not shipped till the 22nd?? Fine. Whatever....

I gotta get these suckers out!!

I open them up - LOVE the picture...

BUT wait...

Oh

My

God

Are you kidding me???

They're BLANK!!! There's a big....white...very BLANK box on my Christmas cards instead of the greeting message I ordered...

I'm FLIPPING OUT...I've emailed Disney Photopass Customer Service DAILY as there's NO phone number...requesting assistance. ASAP. If not sooner...

NOTHING...No response. I'm furious. I'm out $130 for BLANK custom Christmas cards...

WHAT kind of idiot ships out BLANK cards? Wouldn't they go back and check the order? Ok, so their website is all screwed up...wouldn't they call in case of some glich????

ARGGGGGGHHHHH

Thanks for letting me vent!!