I've been saving my Disney Movie Rewards points for over 10 years, hoping that one day I would have enough for one of the tours. I recently logged in to find that 10 years worth of saved points are GONE I've tried emailing and calling but have been told time and time again that my points are just gone. The supervisor told me that he could see that I had thousands but I didn't use or add any points in 200 and some odd days so they are gone. I've never had Disney refuse to help me or leave me feeling sad before. Has anyone else had this problem and found help? I've found a lot of people who've been left just as sad as I am. I'm wondering if there's anything left for me to do? I'm heart broken every time I think about it. I can't imagine the benefit to Disney to take my points.