Shellyred8
I'd rather be at Disney
- Joined
- Mar 17, 2016
We ran into this issue once, so thought I would post about it in hope that others can avoid the hassle we had to go through.
When purchasing gift cards at Sam's Club, and you are purchasing multiple packs, make sure the employee rings up each pack separately. Make sure they don't try to scan the one pack multiple times.
We had this happen to us last year. When we got to WDW, on pack of the cards didn't work. Upon further investigation, we figured out this is what happened. After many conversations with the Disney Gift Card folks and the Sam's Club guest services we were able to get things worked out. But it took a bit of work to get it all resolved.
When purchasing gift cards at Sam's Club, and you are purchasing multiple packs, make sure the employee rings up each pack separately. Make sure they don't try to scan the one pack multiple times.
We had this happen to us last year. When we got to WDW, on pack of the cards didn't work. Upon further investigation, we figured out this is what happened. After many conversations with the Disney Gift Card folks and the Sam's Club guest services we were able to get things worked out. But it took a bit of work to get it all resolved.