Disney eliminates outside vendor drop off/pickup services. Must meet vendor for drop off/pickup (mobility devices only so far it seems)

Dan Murphy

We are family.
Joined
Apr 20, 2000



Current 'Featured Provider' email explanation on page 7 post # 138

 
Last edited:

Daisybell911

Looking for my Dinglehopper!
Joined
Apr 21, 2015
I saw that too. It looks like their source is one of the stroller companies. I wonder why they have the info but Disney hasn’t said anything yet. If this is true, this is 100% not cool.
 
  • KrazeeK120

    DIS Veteran
    Joined
    Feb 29, 2012
    What I want to know is, if I book a stroller rental now for my trip next year, can it be delivered to bell services? Or is the “grace period” only through the month of October?

    I hope Disney releases an official statement soon with some more detailed information. I’m surprised that Kingdom Strollers had the information and made a video before Disney even made an announcement!
     

    GamGam

    Earning My Ears
    Joined
    Jun 19, 2018
    Strollers or ECV reservations made before Oct. 1 can be handled at Bell Services; after that date, face to face drop off and pick up times must be arranged for each reservation. So what about usage needed for months past Oct. but reserved before Oct.? It will be a logistics nightmare for large providers, and may be a precursor to even more service staff cuts...who knows. Prices go up, service goes down...
     

    Marionnette

    Children see magic because they look for it
    Joined
    Sep 26, 2009
    What I want to know is, if I book a stroller rental now for my trip next year, can it be delivered to bell services? Or is the “grace period” only through the month of October?

    I hope Disney releases an official statement soon with some more detailed information. I’m surprised that Kingdom Strollers had the information and made a video before Disney even made an announcement!
    I feel that Disney would have notified the major players first so that they can make adjustments. Kingdom Strollers is just getting the word out to their customers ahead of Disney.
     

    GamGam

    Earning My Ears
    Joined
    Jun 19, 2018
    What I want to know is, if I book a stroller rental now for my trip next year, can it be delivered to bell services? Or is the “grace period” only through the month of October?

    I hope Disney releases an official statement soon with some more detailed information. I’m surprised that Kingdom Strollers had the information and made a video before Disney even made an announcement!
    Traveling in Jan.--wish this were clearer...
     
  • diskids2

    <font color=CC66CC>Not above grovelling for a tag
    Joined
    Jun 7, 2000
    I just called Buena Vista and they confirmed it as well. They said they don't have all of the details yet. I have a reservation for Feb 2020...BV said that since it was already booked it was business as usual...not sure how that is going to work though. They encouraged me to call WDW and voice displeasure.
     

    Beachmom0317

    Mouseketeer
    Joined
    Mar 5, 2016
    What I want to know is, if I book a stroller rental now for my trip next year, can it be delivered to bell services? Or is the “grace period” only through the month of October?

    I hope Disney releases an official statement soon with some more detailed information. I’m surprised that Kingdom Strollers had the information and made a video before Disney even made an announcement!
    The video says reservation made before October 1st aren’t affected so it sounds like they’ll be grandfathered in.
     

    JenSPF

    Earning My Ears
    Joined
    Jul 30, 2019
    Oh no! I wonder if this applies to Amazon Now as well? I don't love the idea of having a set pick up and drop off time for the strollers. I like the freedom of popping by the front desk whenever is convenient for us to drop off the stroller, not be tied down to a particular time.
     

    Daisybell911

    Looking for my Dinglehopper!
    Joined
    Apr 21, 2015
    I guess they want us to use their grocery delivery service which is so much more expensive than any of the outside sources. Whatever, I’ll just drive to Walmart on the way in from the airport.
     
  • Mrs Grumpy

    Always Planning!
    Joined
    Jun 21, 2006
    I hope this doesn't include grocery delivery. Just found Dizzy Dolphin this past trip and loved their service.
     

    Hisgirl

    DIS Veteran
    Joined
    Apr 8, 2011
    Be careful Disney...be verra verra careful. Between the price increases, parking fees, outrageou tickets prices and every dang thing else, and now this...you are this close, this. close. to the tipping point for many of your long time loyal clients. You aren't the only game in town. We always use outside vendors for everything. Just one more straw to add to the camel's back. Sooo Close......
     

    Jennasis

    DIS life goes on
    Joined
    Jun 11, 2000
    Wow...every change Disney has made in the past several years (or increase) has been one I am vehemently opposed to or disappointed in. Including this one. And yet, EVERY. SINGLE. CHANGE has not applied to us. We are DVC so don't get charged parking. DVC resorts weren't open to pet dogs. We don't have kids so the stroller changes didn't apply, nor did the ice rules. And on and on. We're very lucky. But I am positive there are some out there who are not and every one of these changes marks someones breaking point.
     

    PolyRob

    DIS Veteran
    Joined
    Mar 8, 2016
    WOW! I am going to see if I can still book what I need for December before 10/1. This is craziness. Taking yet another thing away from onsite guests. I would have gladly paid for this added convenience rather than it being completely stripped away. I will be voicing my displeasure to guest relations!
     

    Lalalyn

    Mouseketeer
    Joined
    Aug 22, 2014
    The stroller companies can probably figure this out -- will be less convenient, but if they are offering 3 times every morning and afternoon to pick-up/drop-off, I'd say people can make that work. For us, we rent a double stroller but don't absolutely need it the second we step off Magical Express. And we generally don't go to the parks our first day.

    I'm more worried about my Amazon Now orders. Disney does not have the kind of food my mom needs to eat. We order almost everything from grocery delivery. I wonder if they can manage the same with six drop-off times per day. I sure hope so! We have a trip booked and too late to change anything about it now.

    Anything more on whether "all vendors" means Amazon, Garden Grocery?

    What's annoying is how precious time is on your Disney vacation. We can calculate the money (generally) before the trip and plan for it. But this is going to cost folks time -- with no way to pay their way out of it. It will breed a different kind of frustration than the constant increases in prices.
     


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