Disney Character Warehouse Vineland - can merch be sent to Disney Resort?

[ilanakan]

We'll be staying at AOA for 7 nights, and want to do Disney Character Warehouse Vineland on arrival. I was wondering, do they do shipping to the resort if we are staying at a Disney property?

 

[mjhtvchick]

Doubtful since they are off-property but your best bet would be to call.

 

[Micca]

Doubtful since they are off-property but your best bet would be to call.

And good luck with that. I believe the voicemail picks up 24/7, you can leave a message and you may or may not get a response. I had an order of multiple items from the outlet sent home and when a few items were missing it was a huge fiasco. After many phone calls and emails to various Disney sources, I finally called the office of the shopping center and found a sympathetic person who was willing to walk a written message over to the manager of the Character Warehouse. If finally did get settled, but there's no way I'm ever buying anything there again and not walking out of the store with it.

In their defense, I have a hunch that they are drastically under-staffed. That place is crazy busy like the Main St. shops at closing time.