This has got to be the worst website to deal with! I emailed them Monday because I couldn't look up my order info. Wed. I decided to call since they did not respond to my email. I got a voice mail, so I left a message. The guy finally called me back that evening. He said they were REALLY behind on shipping, but they were shipping the next morning. Late last night I got an email with shipping info, when I track it, it says it'll be here Monday. I sure hope so!