Dining website isn't working for ADRs

[Otooleh]

Is this happening to anyone else? I've been trying for over 20 minutes and it is like the website isn't working or I'm doing something wrong. I made reservations 4 days ago for the first part of our trip without a problem (split stay). Everytime I try to put in a date/time, it searches and says they were unable to make reservations at this time... but I check in on August 6, so this should be 180 days out, correct? It is probably user error on my part but I don't know what I'm doing wrong this time!

 

[disneyholic family]

yes it's not working
i'm screaming!!!!

 

[disneyholic family]

i've been trying online and the app without luck

 

[Otooleh]

AHHHH at least I'm not alone!!

 

[disneyholic family]

yeah, that's why i came onto the board...to see if it's happening to anyone else..
i'm going to call in at 7....enough of this nonsense...
so glad it didn't happen to me at 180+10.
now i'm adding on day by day for our 19 day stay..
this is for day 13

 

[Otooleh]

ok so the phone system opens at 7:00am EST right? That would be 6:00am my time.

 

[disneyholic family]

yes, i think 7 am EST..
i'm also not in that time zone..

it's almost 2 PM where i am!!!
i've been sitting around waiting for this...so annoying

 

[disneyholic family]

it's still not working on the app or online for me..

 

[disneyholic family]

OMG....the wait on the phone is 10 minutes....i may blow my top before this is over..

 

[disneyholic family]

and that's after i had to answer four hundred million questions with the frigging interactive system....i am ANNOYED

 

[Otooleh]

yes, SO ANNOYING! My wait time is over 15 minutes! I called right at 6:00am (7:00 EST).... GRRR

 

[Otooleh]

The entire WDW site looks like it is down now... guess someone figured out it wasn't working.

 

[disneyholic family]

and the answer is: the ENTIRE system is down....i called disney dining and they can't make reservations either!!!!

 

[Misthunter210]

I got through almost immediately and was told that the system is currently down for "enhancements" and won't be up for a couple of hours.

 

[disneyholic family]

the CM told me to call back in an hour.....
that the system people are telling them it's going to be down for a while longer..
but i'll keep trying online and maybe it will come up again..

 

[disneyholic family]

yeah...i have a few things i'd like to tell the IT people.
i work for a very large software company...
and if there is anything we NEVER want to happen, it's this...
having a system down during working hours...

 

[Otooleh]

They just told me the same thing... AHHH! I will be working in an hour and can't just wait around by the computer....

 

[Otooleh]

I wonder if this happens often?!? This trip is my first to book ADRs for, and I had no idea it was such a big ordeal!

 

[disneyholic family]

this is the first time i'm booking at 180 days...
the online system has gone down a lot over the past few days that i've been playing with it.
the iphone app has been much much much more reliable...
that was my clue that something major was wrong - since the app isn't working either...

 

[disneyholic family]

They just told me the same thing... AHHH! I will be working in an hour and can't just wait around by the computer....

do you have the my disney experience on your phone?
you could book on that from work..