Did HRH or PBH give free nights to stranded guests on the 11th?

[debden]

Was anyone staying at the Hard Rock Hotel or Portifino Bay Hotel on the week of September 11th? Did the hotels
offer stranded guests any free nights
or reduced rates until they could get
a flight out? We were in Fort Lauderdale at the time and the Marriott Harbor Beach did nothing for their guests.

 

[hhnfreak]

Typical of Marriott, I met Bill and Donna Marriott a few years ago, nice people, very committed to their Mormon faith, but Cheap, cheap. They run their company the same way, they are FRUGAL with a capital F, you'd never know they were billionaire's by looking at them.

 

[the Legend]

We were paying $149/night and was due to fly home on the afternoon of the 11th. When the FAA closed the airports down, we managed to get extra days at $99/night. Which was great!

However, as one might expect, we heard Disney was putting up all its stranded guests for free as well as forgoing phone charges etc.

 

[debden]

The Marriott said they were doing what
their "economic ability" was allowing them to do. Sounds to me like Marriotts partiotism is attached to their purse strings!!!

 

[stlrod]

Ease up on Marriott guys. They had a beautiful hotel destroyed and another a block away rendered useless for the rest of the year. Also, I seem to recall reading that Marriott's stock was the hardest hit of any stock (even more so than the airlines.) And yes, I am biased as a Marriott Vacation Club Owner. Even so, I think that while it is appropriate to compliment those hotle chains who were more accomodating to their guests, I don't think we should slam those who weren't unless the jacked up prices like the gas stations.

 

[KarenH]

Also, from what I have read on the boards, Disney's response was uneven. Some people got free rooms, most people got discounted rooms and some people had to pay rack rate (this seemed to be at the value resorts).

 

[debden]

Stirod, Maybe your right. I am being a little hard on the Marriott.I was stuck there for 3 extra nights and felt Marriott could have extended a "helping hand" by giving some kind of discount. It was a beautiful hotel right on the ocean. The room,service,
and food was great!I just felt they let their fellow Americans down in a time of crisis.I try to look at their side of it too and still feel they fell short.Maybe I expected too much?