I leave for my trip to Disney in approximately 20 days and have not received magical express luggage tags. I did need to change the dates of the trip due to a family illness and did receive luggage tags for that trip - however - that trip was in November, so I disposed of the tags. Today, I called Disney and the cast member stated that "we have already sent your tags." I explained that the trip was originally scheduled for November and that I disposed of the tags because it had the date of previous reservation. The cast member stated "well, we already sent tags to you and we cannot send another set to you." Now, I know that this is a courtesy service for guests and I can simply retrieve my luggage from bag claim and bring with me, but just feel like this was a bit rude. Like many people, I travel to Disney at least once per year for a vacation and given the price to stay at an onsite resort -- Disney should be willing to send another set of tags for this upcoming trip, especially because that I explained why I "accidentally" disposed of the original tags. Does anyone have a good experience of giving the claim check for their luggage at the ME counter and receiving their luggage? Thanks for any information or thoughts.