DDE card- why is it so slow to produce?

[kathleena]

Here's my history:
Called to order card: 1/26
Credit Card charged: 3/2
Called to ask where cards are and told they will arrive soon: 4/8
Called again to ask where cards are and find out the address is all messed up so cards are probably lost: 4/22

Edit to add:

Received letter confirming the order: 4/29

And just in case, I checked the visa card to be sure they didn't charge me again! They haven't

So, now waiting again for the cards. We'll see how long their "rush" order takes.....

 

[gracelrm]

I have an AP and want the DDE card for my June trip. I guess I should take care of that now. Who do I call to do this?

TIA