I agree!
As for the sally beauty lady...meh. I used to "dump bleach on my head", as I called it (get the lightest blond color, apply, be happy with whatever my hair did with it), and when I stopped doing that while pg, I've found that my natural hair colorS do not all match. We do not all have Heather Locklear hair (all one color). I now call my hair calico.

If your username matches your ancestry, you very well might be calico, too. I sometimes will find even a black hair attached to my head, along with the blondey browny reddish hairs growing.
I'd love to see what your hair does when *not* straightened.
Oh, it looks like they didn't do the K Bell cut? I was going to say that with thick hair, that kind of cut is kind of strange. They tend to have to thin it out quite a bit (I'm of the opinion that that cut is great for thinner hair and works really well in that case), but with thick hair, and wavy/curly, it just takes WAY too much work to make it look right.