Cruise and Theme Park Operational Updates due to Coronavirus

[rteetz]

https://twitter.com/x/status/1268909078211891200

 

[rteetz]

How do you know that Disney had no intention of reopening earlier than they are? The situation progressively got worse after they closed the parks.

Disney had several plans. They still do in case things change too.

 

[buttersnix]

They can and I did. But that doesn't make what they're doing ok. I'm not going to give them a lot of credit for giving money back for something they cannot deliver. The law kind of requires that. I am sitting here with a 1200 voucher I can't use but I plan on discussing that with Disney one on one and I think we'll get it worked out. That, or I just hold on to it and see what happens. I have about a decade to decide.

I know several people with trips(Edit to other places, not Disney) that got credit only or were forced to reschedule or lose out. Flights and stuff too, we have credit but couldn’t get cash back. Which is okay with us because they extended the time to use it.

 

[Gentry2004]

https://twitter.com/x/status/1268909078211891200

If we could drive I would strongly consider going. The biggest piece for us is flying which we just don't want to do.

 

[Gentry2004]

I know several people with trips that got credit only or were forced to reschedule or lose out. Flights and stuff too, we have credit but couldn’t get cash back. Which is okay with us because they extended the time to use it.

Wait, how are people getting credits/vouchers and not refunds? Is it because they paid with gift cards? I missed this somehow.

 

[Sandisw]

Guests already being walked from moderates to DVC resorts in the first week of park opening...with no upcharge. There are random posts on FB and on the resorts forum here that CSR and CBR guests have been notified that their reservation is being moved to a DVC resort, not of their choice.

Which does seem to support some of the information that has been shared, The mention today of having dates changed and up charged, are during a time when even DVC isn’t open...so, I can see why it is different,

It also sounds like Disney may not do the same thing for all and the criteria will be unknown...

 

[threeboyzdad]

So, let me see if I got this right.

On the one hand, we don't know if and when regular non-DVC/non-FW resorts will open. Disney has not come out and said if they will reopen on July 11th, and if so, which ones will reopen. There is rampant speculation that not ALL those reservations will be able to be maintained in the initial weeks after reopening, if they are going to ensure resort guests have access to the parks. Or maybe not everyone with a room reservation will have daily access to the parks?

On the other hand, now they are allowing the June cancelled folks to rebook to the resorts that we do know will be open - DVC and FW - including allowing rebooking during the initial weeks after reopening that are the ones that allegedly have too many reservations for the park capacity.

These two things don't seem aligned to me.

Exactly. I have a 7/11 arrival at CBR. Haven’t heard a thing but they are letting June ressies book DVC before they can assure me my reservation will happen. I’m not happy.

 

[Sandisw]

So nothing official by someone who was directly notified? If they're doing it though, we should know for sure soon enough. I would certainly hope that's what they're doing.

The one on the resorts board is from a friend going at same time as them who directly told them they are being moved, Second hand, yes, but sounds like someone traveling at the same time

 

[cakebaker]

How do you know that Disney had no intention of reopening earlier than they are? The situation progressively got worse after they closed the parks.

Can I prove it in a court of law? No. Do I personally see enough evidence to make me believe it? Yes. Did they know in a March? No. Did they know in late April, early May? I absolutely believe they did.

It would take pages to go through all the different steps that occurred to lead me to that conclusion - but I now believe the August rumor. Theres no point in re-hashing all of what leads me to that conclusion. It’s not like I’m going to change your mind or that I even want to.

 

[mshanson3121]

But they could still do photo boxe and not allow CM's to take pics with peoples phones. And those photo boxes are awful no one wants them.

Oh definitely. And I agree. The boxes are awful. Now this comment may be cynical, lol, but I imagine what we end up with (past Covid) is CMs no longer allowed to take photos AND an increase in photo boxes.

 

[Sandisw]

So, let me see if I got this right.

On the one hand, we don't know if and when regular non-DVC/non-FW resorts will open. Disney has not come out and said if they will reopen on July 11th, and if so, which ones will reopen. There is rampant speculation that not ALL those reservations will be able to be maintained in the initial weeks after reopening, if they are going to ensure resort guests have access to the parks. Or maybe not everyone with a room reservation will have daily access to the parks?

On the other hand, now they are allowing the June cancelled folks to rebook to the resorts that we do know will be open - DVC and FW - including allowing rebooking during the initial weeks after reopening that are the ones that allegedly have too many reservations for the park capacity.

These two things don't seem aligned to me.

Doesn’t mean they will be able to book something for the dates they want, either. And, if they have no tickets, they may or may not get in,

So, it could be that date will be later in year when capacity is greater, But, I think this is why you may be hearing of the up charg?

I do wonder what we will see is that next week they will change it to a move or cancel and not change in dates since

It does seem that it is odd when people with reservations at what will be closed resorts have not been sorted out yet...but, all of this has been ever changing, and with ready data, making decisions on the fly.

 

[cakebaker]

The one on the resorts board is from a friend going at same time as them who directly told them they are being moved, Second hand, yes, but sounds like someone traveling at the same time

If they’re actually starting to do it, we’ll know soon enough. But quite often, when we see just a very few second hand reports, there turns out to be some extenuating circumstances. There’s certainly no pattern yet, but hopefully soon we’ll find out by more people reporting or maybe, just maybe Disney will say something! Radical idea, I know. lol

 

[Eric Smith]

Can I prove it in a court of law? No. Do I personally see enough evidence to make me believe it? Yes. Did they know in a March? No. Did they know in late April, early May? I absolutely believe they did.

It would take pages to go through all the different steps that occurred to lead me to that conclusion - but I now believe the August rumor. Theres no point in re-hashing all of what leads me to that conclusion. It’s not like I’m going to change your mind or that I even want to.

As @rteetz said, Disney had multiple plans and still does. What you're talking about would be fraud.

 

[Bibbobboo2u]

I'm confused by "entry only", are you saying you think Disney would wind the clock all the way back to pay per ride type system? I vote absolutely not. Their IT can't handle what they've already told people is happening, adding a per-ride payment system on top of that they 100% can't handle.

I vote “hope not” with you, but new pay-to-play options are always happening, which effectively reduce access to general park time. They can call it Pay-To-Play Plus”. Now the IT part may be the only thing that saves us!

 

[buttersnix]

Wait, how are people getting credits/vouchers and not refunds? Is it because they paid with gift cards? I missed this somehow.

my bad I should have said trips to other places.

 

[Sandisw]

DVC renters

Those guests are not ooked with Disney though. They rented a private reservation. So, what Disney does for cash guests is irrelevant. Those booking with Disney get to call it quits.

 

[Carol Jackson]

Just got off the phone with Disney. Attempted to rebook my June 18 reservation at Pop. She tried booking ANY three nights at any of the DVC or FW and nothing available. Her only advice was to try again in the days to come and hope there are future cancellations. In the end my reservation will prob just cancel itself. I am an annual Passholder from NY and very concerned I will not be able to book anymore trips while my AP timeline keeps ticking away.

 

[Rxdr2013]

We rented dvc points from an owner. Now our trip is non refundable but we have been planning on going anyway. July 21-26. Was worried about all stars getting cancelled and not moved. Now we are in a boardwalk studio for part of the time and a 2br at Animal Kingdom Kidani.

The dvc rates ended up being over half what Disney rack rates are posted on mousesavers.

We would. We are both teachers with two weeks of online learning left--we need a break. We need something to look forward to. Disney also just refunded us $$$$ in Disney gift cards for the Deluxe Dining Plan and we can cook in a 1BR.

 

[cakebaker]

As @rteetz said, Disney had multiple plans and still does. What you're talking about would be fraud.

It would.

 

[Sandisw]

God I hope not. Having to cancel for a third time when the parks are actually open would break me.

As of my latest information, those that have reservations during a park open time, if moved, wouod not be charged the extra. Obviously, until someone is given thst, its all based on what was told and always subject to change.