Cruise and Theme Park Operational Updates due to Coronavirus

[skeeter31]

I also wonder if certain resorts will reopen and not others initially. We have seen very limited reports of people having reservations canceled in June. The only ones I’ve seen were on FB from 2 posters. I don’t know if they were just cancelled or if something else was going on there. It’s hard to know anything when you just read it on the internet. Anyone I personally know with a June ressie hasn’t had it canceled yet.

I don’t think they’re up to cancelling June resorts yet. They’re still working on cancelling the last week of May at this point. I just got my dining cancellation emails for 5/27-29 on Friday. So they’re going week by week and will cancel the June hotels and FP and dining as those weeks get closer. That way they can hold onto the money longer.

 

[Eric Smith]

My guess is, if they consolidate resorts, they'll just keep 1 or 2 from each category. It would be very complicated when you're dealing with reservations and all the refunding they'd have to do along with the fact that a lot of reservations are made with discounts that won't neccesarily be available at the time they make changes. Much easier just to have resorts from every category open rather than just one. But no, I wouldn't be surprised to see a consolidation of resorts. I'm hoping because 2 of ours are DVC resorts, they won't be one of those closed. DVC has it's own set of rules about having to be open. I'm not DVC, so not familiar with them, but there's something in their contracts about it. I absolutely do not believe they'll open resorts before they open parks.

DVC will basically have to open as soon as it is safe to do so and all of them will need to open at once. I would guess that all DVC resorts will open as soon as the first resort opens.

 

[Krandor]

My guess is, if they consolidate resorts, they'll just keep 1 or 2 from each category. It would be very complicated when you're dealing with reservations and all the refunding they'd have to do along with the fact that a lot of reservations are made with discounts that won't neccesarily be available at the time they make changes. Much easier just to have resorts from every category open rather than just one. But no, I wouldn't be surprised to see a consolidation of resorts. I'm hoping because 2 of ours are DVC resorts, they won't be one of those closed. DVC has it's own set of rules about having to be open. I'm not DVC, so not familiar with them, but there's something in their contracts about it. I absolutely do not believe they'll open resorts before they open parks.

Yeah resort consolidation needs to be similar resorts. Like the two that are easy are AoA/PoP and the all-star resorts. Port Orleans could also close some sections of it.

 

[yankeesfan123]

Eveything opening up right now is implementing social distancing. That is the bare minimum disney would have to do. That will be here in some form.

Right... but you asked the question about what Shanghai is doing that wouldn’t work here. I gave an answer of the 1m social distance. That wouldn’t work here because that’s barely over 3 feet. So, that wouldn’t work here (right now).

 

[Krandor]

Right... but you asked the question about what Shanghai is doing that wouldn’t work here. I gave an answer of the 1m social distance. That wouldn’t work here because that’s barely over 3 feet. So, that wouldn’t work here (right now).

I thought you were saying we shouldn't implement the social distancing here.

 

[yulilin3]

Resort cancellations have been happening on Wednesday's and Thursdays, this week, if the cancel, wil be for those arriving the first week of June

 

[WonderlandisReality]

Yulilin3, any update for the CM schedule yet?

 

[MrsSmith07]

Does anyone else have room only reservations? I have a few coming up and not one has been canceled yet. My next dates are May 22-25, June 5-7, June 19-21 and so on. I have not received a single e-mail in reference to cancellation or the survey about if I would go or not. The only trip I can't completed on-line check-in for is May. I was able to check in for the June dates yesterday. Does any think this may be because resorts could open after more phases of Disney Springs? Another question I have is for Cirque Drawn to Life tickets in June, any thoughts on that opening?

I know, lots of questions like everyone else. Just wanting to get back to normal Disney life.

I have room only for June 6-14 (Riviera) and July 18-26 (Grand FL) For the June, nothing has changed, ADR and Fastpass all unchanged. No refunds on my VAH.

For July, I booked GF thinking that if they only open certain resorts, I feel GF would be one to make the cut. Still holding on to the tiniest amount of hope that June may happen.

 

[gottalovepluto]

Does anyone else have room only reservations? I have a few coming up and not one has been canceled yet. My next dates are May 22-25, June 5-7, June 19-21 and so on. I have not received a single e-mail in reference to cancellation or the survey about if I would go or not. The only trip I can't completed on-line check-in for is May. I was able to check in for the June dates yesterday. Does any think this may be because resorts could open after more phases of Disney Springs? Another question I have is for Cirque Drawn to Life tickets in June, any thoughts on that opening?

I know, lots of questions like everyone else. Just wanting to get back to normal Disney life.

Disney has been bad about sending out cancellation emails. They've also been slow to process the cancellations. But since TAs were notified reservations are cancelled through 5/31 rest assured your May will eventually get cancelled

 

[yulilin3]

Yulilin3, any update for the CM schedule yet?

Nope

 

[gottalovepluto]

If Disney can’t enforce the rules and/or people don’t do what they are supposed to they’ll get shut down again.

so jo I don’t think you’ll see tons of families thrown out but if dukes are not followed they won’t be open a week from now.

Now that is a reasonable explanation! And I concur (see CA beaches lol) The pressure is on the guests to behave, not the empowerment of CMs to make guests behave. Much safer for CMs.

 

[gottalovepluto]

That makes no sense. You can still book DVC reservations in June right this moment.

I read DVC is only cancelling points reservations one week before the stay...?

 

[LSUmiss]

Nope

 

[yulilin3]

Now that is a reasonable explanation! And I concur (see CA beaches lol) The pressure is on the guests to behave, not the empowerment of CMs to make guests behave. Much safer for CMs.

Having experienced decades of guest/cm interactions, I can tell you CM have zero power of control and enforcing rules over guests.
This will be the main issue with reopening, if everyone coming would actually follow procedures the parks could open tomorrow
Apparently adults feel like they can belittle CM just because they paid to go into the park. It doesn't help that the vast majority of CM are younger people and are trained to smile through confrontation daily
If a National Guard had problems getting someone from a "hot zone" flight to fill a questionnaire I don't know how anyone can expect cm to enforce anything.

 

[KBoopaloo]

Having experienced decades of guest/cm interactions, I can tell you CM have zero power of control and enforcing rules over guests.
This will be the main issue with reopening, if everyone coming would actually follow procedures the parks could open tomorrow
Apparently adults feel like they can belittle CM just because they paid to go into the park. It doesn't help that the vast majority of CM are younger people and are trained to smile through confrontation daily
If a National Guard had problems getting someone from a "hot zone" flight to fill a questionnaire I don't know how anyone can expect cm to enforce anything.

I recently attended a webinar with other professionals in my field to discuss reopening and the session leader kicked off off by saying “We all know that the planning is easy, it’s when the people show up that it’s a nightmare.”

 

[CheshireCas]

Resort cancellations have been happening on Wednesday's and Thursdays, this week, if the cancel, wil be for those arriving the first week of June

I'm bracing myself for the email this week...

 

[gottalovepluto]

Chapek CNBC interview right now...
-Masks are "very likely" to be required. Will be trying for guests in hot and humid summers in US.
-They're watching for government guidelines and local hospital capacity levels as part of deciding when to open, refuses to give timeline to reporter

 

[gottalovepluto]

-

 

[jerry557]

Masks are "very likely" to be required. Will be trying for guests in hot and humid summers in US.
-Chapek quote from CNBC right now

-They're watching for government guidelines and local hospital capacity levels as part of deciding when to open, refuses to give timeline to reporter

Good luck enforcing it. They'll be fights.

 

[courtney1188]

My guess is, if they consolidate resorts, they'll just keep 1 or 2 from each category. It would be very complicated when you're dealing with reservations and all the refunding they'd have to do along with the fact that a lot of reservations are made with discounts that won't neccesarily be available at the time they make changes. Much easier just to have resorts from every category open rather than just one. But no, I wouldn't be surprised to see a consolidation of resorts. I'm hoping because 2 of ours are DVC resorts, they won't be one of those closed. DVC has it's own set of rules about having to be open. I'm not DVC, so not familiar with them, but there's something in their contracts about it. I absolutely do not believe they'll open resorts before they open parks.

I'm assuming they'd keep Wilderness Lodge, or at least the campground open. We have 7 people booked there for our trip. Hard to imagine them relocating 7 people to a different resort when we only paid $90 a night and the campgrounds are obviously open air, so preferable for social distancing.