CRT Question

[bluechic03]

Does anyone know if you have to pre pay for CRT if you have the dining plan????????????? Last time we didnt have to, just gave a card to hold the ressie but I thought I had heard that it changed Thanks!

 

[Swmhc]

Last I knew you had to give a credit card to hold the reservation in case you are a no show, but as long as you show up, they charge your dining plan to 2 TS credits. Someone correct me if that has changed.

 

[Hootch]

On our last visit the table of eight next to us didn't have enough credits so they had to pay for some of their party. The remainder just used the DDP credits.

(Really, I wasn't eaves dropping. The tables are close together and they were a rather loud group.)

 

[TheRustyScupper]

1) They are not supposed to charge the credit card if you are on DDP.
2) But, frequently, it does occur.
3) If it happens, ask for a credit card refund when you go to the meal.
4) The person at the podium can handle the credit against your card.

NOTE: If you are charged before the meal, you cannot get a refund until you go to CRT for the meal, as no one knows if you will keep the ressie, or if you will have enough DDP coupons for the meal. Just a glitch in the system.

 

[mbanks21]

Where are you getting that info? If youre on the dining plan and they charge your card (which happens quite often for some reason) just call the dining line and have them send a refund. Theyll need to take the CC number again to use as a guarantee but they wont charge it.

 

[ClemsonTigger2]

I'm so glad I saw this thread - my card was charged on my last statement, and we don't go till December. I'm calling right now to fix it...
Update: Well, it's not fixed yet. They have in their system that a refund was requested (apparently the original CM realized her mistake), but my credit card statement shows no refund. The final date of my statement was 10 days later, so there was plenty of time-
Anyway, this CM suggested waiting one more billing cycle, to see if the refund shows up on the next statement, and if it doesn't, to call back, and they'll credit my card then.
Sigh!

 

[disneygirl1971]

They charged me also for both the CRT and the Luau. I had to call back and it took a couple of weeks for the credit to show up. We have the DDP and the CM knew this when I made the ressie. I realized it when almost $500 worth of authorizations were outstanding on my credit card I just called and another CM put the credit through.

 

[ms*mountaineer]

When I made my CRT reservation, the DDP hadn't been put on my reservation yet, so they charge my cc. After the DDP was added - I called back to get the credit to my cc. It took a while (and I had to call back to bug them about it) - but they have refunded the charge to my cc.