We just got back form CSR on Saturday. We had a very nice trip. This was our second stay at CSR. I checked in on-line prior to arrival. Everything was ready for us when we got there. I DID receive my room request! I was very excited because I did not get it last year. I requested the Cabanas. We were in 8A, corner room with a water view. Excellent location!! We really enjoyed the Pepper Market's breakfast buffet. I did not care for lunch. I think lunch was better before the buffet. One of the reasons that we decided to stay at CSR again this year was because of the outstanding bus service that we had last year. NOT the case this time. The bus service was awful. There was a huge mess on Monday (3/5). We waited for almost an hour for a bus to Epcot. I thought there was going to be a riot at bus stop 1 that morning. People were furious. Everyone was complaining. Five Downtown Disney buses came through right in a row. This was followed by 4 DHS buses and 1 Animal Kingdom bus. There were no buses to MK or Epcot. They finally sent a floater bus and the driver surveyed the angry crowd to see how many people were going where. There were more people going to MK, so she went to MK. We waited about 15 more minutes and then an Epcot bus came. We used bus stop 1 again on Thursday to DHS. There was someone from transportation there monitoring the buses. He told us it would be 10 minutes before the DHS bus arrived and he was 100% correct. We waited exactly 10 minutes and the bus showed up. I'm glad that they finally did something about it, but the majority of the week was very bad for buses. I also had some confusion surrounding our departing magical express and check out arrangements. On Thursday, I received a ME notice with a pick time for Friday. We weren't checking out until Saturday. I went to the front desk. The CM told me not to worry about it. They had me in the system as checking out on Saturday. On Friday, I didn't get anything about my ME pick up for Saturday, but I did receive someone else's boarding pass. Again, I went to the front desk. This time I was told that they did not have me booked for ME on Saturday. They had to call and get it fixed. On Saturday (check out day) I never received my boarding passes or my invoice and I had to go back to the front desk. Overall, we still had a great time. We still really like CSR, but I think we are going to try the Poly next year. If it's not in the budget, we might try French Quarter or Riverside.