We're going with DH on a business trip to Coronado Springs booked through his company so we don't have an actual booking number. Questions: 1. How do I request things like 2 double beds (since the kids are coming), no smoking (since one has asthma), top floor (since I don't like elephants stampeding above me), etc? I know last time at Dixie Landings 4+ years ago we faxed, but thought I read they don't do that anymore. No one at DH's company booking this seems to know. When will the hotel have the actual room with our name on it, if ever? Should I call now or a day or two out? 2. Do CS rooms all have refrigerators in them or should I request this then too? Is there a charge for them? I don't NEED one (ie for medical reasons), but was planning on putting milk, yogurt, etc. in one. 3. How do the refillable mugs work at this resort? I read this food court operates differently than other resorts. Is it hard to run in and just fill it on your way in and out? We really don't plan on spending nearly any time at the resort since it's only a 3 day trip - really leaving for the parks by 7am and returning at 10pm, but thought we could use it then. I was just going to get one, really more as a souvenir, and let the kids share, but am now wondering if we should just buy some soda cans at the supermarket when we buy our milk, etc. and skip the food court if it's a hassle and we could carry cans with us too. Thanks for any help, suggestions, etc!