Confused Re: River Belle Fantasmic Upgrade Pkg

keishashadow

Proud Redhead...yes, I have some bananas!
Joined
Dec 30, 2004
I called a few days ago & switched our BB fantasmic pkg to the 8 pm River Belle Terrace so that we would have seats for the show. Realize they may not be optimal view but the idea of again sitting on ground, padding or not, just not appealing to me this go ‘round.

I am confused though. The first CM I spoke to when making the reservation indicated that we have the package booked but that I would want to:

“walk back there when they open to request a table”

We have a character meal booked that overlaps when the River Bell opens for business. Really don’t won’t to rush back there if it’s not essential.

I called back and spoke to another CM. She said people used to be able to call into reservations the day of @ 7:00 am and request a specific table location but didn’t think they accept the requests any longer. She knew nothing of asking at the venue earlier in the day for a specific table.

I assume that either near the railing or in center of seating area would be preferred choice, if I do have one to make. Was told by both CMs you cannot make requests when making the reservation.

Did eat lunch at RB a few years ago and sat on the terrace but didn’t pay specific attention as to how it was oriented as to the lagoon. Since I have a small child in party, would like to try & obtain a good site line.

FYI - From my DL account, this is how the reservation shows:

River Belle Terrace Fantasmic! Premium Dinner Dining PackageWednesday, August XX, 2019 (8:00 PM, Special)
 

22Tink

BC, Canada
Joined
Apr 25, 2015
I called a few days ago & switched our BB fantasmic pkg to the 8 pm River Belle Terrace so that we would have seats for the show. Realize they may not be optimal view but the idea of again sitting on ground, padding or not, just not appealing to me this go ‘round.

I am confused though. The first CM I spoke to when making the reservation indicated that we have the package booked but that I would want to:

“walk back there when they open to request a table”

We have a character meal booked that overlaps when the River Bell opens for business. Really don’t won’t to rush back there if it’s not essential.

I called back and spoke to another CM. She said people used to be able to call into reservations the day of @ 7:00 am and request a specific table location but didn’t think they accept the requests any longer. She knew nothing of asking at the venue earlier in the day for a specific table.

I assume that either near the railing or in center of seating area would be preferred choice, if I do have one to make. Was told by both CMs you cannot make requests when making the reservation.

Did eat lunch at RB a few years ago and sat on the terrace but didn’t pay specific attention as to how it was oriented as to the lagoon. Since I have a small child in party, would like to try & obtain a good site line.

FYI - From my DL account, this is how the reservation shows:

River Belle Terrace Fantasmic! Premium Dinner Dining PackageWednesday, August XX, 2019 (8:00 PM, Special)
We’ve done this package twice and both times the tables were preassigned so it really didn’t matter how early we checked in. The first time we were in the back row and the second time we were along the railing.
 

keishashadow

Proud Redhead...yes, I have some bananas!
Joined
Dec 30, 2004
thanks for the reply. :scratchin Why the CM’s would tell me otherwise (Call or stop by that am)?
 
  • 22Tink

    BC, Canada
    Joined
    Apr 25, 2015
    thanks for the reply. :scratchin Why the CM’s would tell me otherwise (Call or stop by that am)?
    Phone CMs are not always known for their accuracy. I guess you could try calling if you wanted but in my own experience and from talking to others as well the tables are already assigned. FWIW, when we were in the back row they did allow us to shuffle around a bit once the show started so we could see better and our view was just fine.
     

    keishashadow

    Proud Redhead...yes, I have some bananas!
    Joined
    Dec 30, 2004
    Phone CMs are not always known for their accuracy. I guess you could try calling if you wanted but in my own experience and from talking to others
    Apparently, it applies on both coasts

    Can’t hurt to call, with time difference will long be up anyway
     

    emmybee

    Mouseketeer
    Joined
    Feb 11, 2013
    I noticed that the tables had family name cards in place when we arrived for our reservation. If I recall correctly, I made the reservation about 6 weeks prior to the date. No mention was made about table requests by the CM. I felt like we hit the jackpot when they seated us by the rail.
     
  • 22Tink

    BC, Canada
    Joined
    Apr 25, 2015
    It seems like they seat those that called first at the best tables
    I thought that as well but ours was the opposite. When we were seated in the back I’d booked as soon as reservations opened and when we were seated at the railing I had booked way later because we couldn’t decide if we wanted to do it again. Who knows with Disney!
     

    scrappinsandie

    Earning My Ears
    Joined
    Sep 5, 2009
    We just did this package and I will do it every time we go to DL now. Our table was reserved when we got there and we were running late to check in. I had booked the package for the view and seats however it was one of the best meals of our trip.
     

    Elle23

    DIS Veteran
    Joined
    Nov 6, 2016
    We just did this package and I will do it every time we go to DL now. Our table was reserved when we got there and we were running late to check in. I had booked the package for the view and seats however it was one of the best meals of our trip.
    Where were y’all seated?
     
  • MacMama0930

    I've Found My Laughing Place
    Joined
    Jul 31, 2016
    CMs always give out incorrect information over the phone. Drives me crazy! Having done both these packages (BB and RBT upgrade) I highly recommend you watch a couple YouTube videos that show the possible views from RBT. We had a pretty terrible view. Still a fun experience but not how I would recommend someone see F! When I went back recently I did the BB package and not only was the food amazing but the view for the show was incredible! I thought my husband, who has back problems and wasn’t thrilled with the idea of sitting on the ground, really enjoyed it! Just something to think about!
     

    cmpeter

    DIS Veteran
    Joined
    Jun 18, 2003
    We did the premium package once. Had a pretty crappy view and I wouldn’t do it again unless there was a reason the ground seating wouldn’t work for someone in your party. I much prefer the upfront and center option with Blue Bayou.
     

    disneychrista

    DIS Veteran
    Joined
    Dec 26, 2002
    It seemed that every party got their own table. Both times we were a party of two and got our own table.
    Thanks. When/if I make back to Disneyland this will be my choice for Fantasmic viewing. I am no longer able to really sit on the ground.
     

    billyjobobb

    Mouseketeer
    Joined
    Aug 6, 2018
    We got one of the larger tables at the railing. It was just the 2 of us and I felt a little guilty when I saw a family of 4 at one of those tine 36” round table.
     

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