Comped Univ Express

Mr D

Adventurer
Joined
Dec 24, 2000
Messages
320
I wanted to say thanks to the very pretty and extremely nice cast member "Julie" that was working outside Guest Services at USF today monday, 1/19/2004.
I was a first time buyer of a 5 park 14 day flexticket on 1/04/2004 and was told repeatedly it was good for 14 days regardless of how many days inbetween, I thought it was consecutive like it said but the seller at a Publix store (a timeshare ticket outlet) told me I could use it for 14 days out of my 28 day stay regardless if I skipped a week.

Well....the rest of my family flew in two weeks after my arrival (saturday night to be precise) and I had already used three days of it when I first arrived however I did not realize in actuality it had just expired the day before on the 18th....

My other party bought their flexticket monday and we all hit the turnstiles at Univ, my ticket and my sons were rejected. We were ready to go back to the Publix Supermarket and demand our money back and get Disney tickets instead. However I thought to at least let guest services know of my problem.

So Julie helped me out and I picked up a 7 day 2 park pass with a seperate Express card, she said just show it to the attendants and get waved through, it is good for one month with no limits. I did just that today, longest wait was less than 5 minutes at Jimmy Neutron, practically a straight walkon for every ride including Spiderman at IOA just before we left.

I was so very happy to not have to re-purchase two 5 day flex tickets for me and my son, that would have cost us over $400 beyond what we paid the first time.

To any Universal Cast member or lead, please give Julie a merit or a little note in her file, thank you for a fantastic adventure at your theme parks! :wave2:
 
Nice to hear when a CM comes through for you like Julie did.
 





New Posts










Save Up to 30% on Rooms at Walt Disney World!

Save up to 30% on rooms at select Disney Resorts Collection hotels when you stay 5 consecutive nights or longer in late summer and early fall. Plus, enjoy other savings for shorter stays.This offer is valid for stays most nights from August 1 to October 11, 2025.
CLICK HERE













DIS Facebook DIS youtube DIS Instagram DIS Pinterest

Back
Top