Colleague INSISTS SW will transport luggage on their own! ?

[George69]

Hi. I work with my colleague who is telling me that SouthWest Airlines DOES take luggage from airport to Disney hotel and vice versa. I have told her many, many, times that SW only participates in transportation for YOU on Magical Express and WILL NOT transport her luggage for you, but YOU must get it onto the bus yourself if you want it transported. Well, she recieved her luggage tags from Magical Express (yellow ones) and this just extra verifies it for her that they WILL transport her luggage without her having to touch it herself......again, I told her that Magical Express sends those to everyone and it is up to each indiv. to know if they can use them or not. Her reaction was that she is putting them on and Magical Express WILL move them to hotel and back for her, without her having to retrieve it because SW DOES do this.....I give up.....learn the hard way.....anyway...what will happen when she uses the yellow tags flying SouthWest who I know DOES NOT TRANSPORT YOUR LUGGAGE FROM HOTEL TO AIRPORT ON THEIIR OWN.....YOU have to transport it ONTO the bus yourself.........so what will happen to her luggage?

 

[DisneyDadNY]

I always fly on Southwest to Disney and Magical Express absolutely delivers luggage TO my Disney Resort. This part of the process has nothing to do with Southwest. I simply attach the yellow luggage tags that ME send me and my bags show up in my room.

Now back to the airport is a different story as Southwest does not currently participate in Resort Airline Check in. I do (at the moment anyway) need to put my bags on the bus going back to MCO.

However, there are some rumors going around that Southwest is going to start testing Resort Airline Check in at Pop Century in the not too distant future.....

 

[Horace Horsecollar]

Hi. I work with my colleague who is telling me that SouthWest Airlines DOES take luggage from airport to Disney hotel and vice versa.

Your colleague is 100% correct about inbound service (as long as the flight arrives before 10:00 p.m.). Regardless of the airline, all Disney guests with Magical Express reservations can check their bags at their home airport, bypass baggage claim at Orlando, ride to their resort on a Magical Express motorcoach, and have their bags delivered to their room a few hours after they check in. Disney and Disney contractors (not the airlines) sort, transport, and deliver the bags.

On check-out day, the Resort Airline Check-in (RAC) remote skycap service is only an option for passengers flying airlines that participate in RAC. But all Disney guests using Magical Express to return to the airport can have their bags loaded into the luggage hold of their Magical Express motorcoach.

For more details, see "Disney's Magical Express - What "Participating Airline" Really Means!" at http://www.disboards.com/showthread.php?t=944813

 

[Jestocost]

DisneyDad is correct. Passengers travelling on ANY airline, including SWA, can use all of the INBOUND DME services, including luggage transfer. So, if your friend puts the DME tags on her luggage the bags will be tranferred to her resort and appear magically in her room.

Coming home is another story, as SWA passengers cannot currently use the RAC service to check bags and obtain boarding passes. SWA passengers can have the front desk at any Disney resort or the guest services desks in any park or at DTD check them in 24 hours in advance of their flight, however.

 

[Lewisc]

I won't pile on.

I understand the confusion,SW has nothing to do with the transport of luggage. Disney arranges to have the bags pulled and shipped to WDW. The bags are generally pulled "behind the scenes" often off the tarmac but sometimes a CM will pull them off the caroseul. Inbound luggage is sort of like giving your luggage tags to a friend who gets picks up your bags.

Coming home luggage is checked through a service provided by BAGS, Inc called RAC. This service requires the cooperation, and possible financial participation, by airlines. Airline luggage tags are printed, the bags are entered into the computer system and a system is in place to collect checked luggage fees. SW does not participate with the RAC system.

edited to add SW actually has a sign inside the jetway that instructs DME passengers to skip baggage claim and go directly to the DME desk.

 

[disneyag]

I know it's confusing, but the above posters are correct. We always fly SWA to MCO and our luggage always gets to us at our resort.

 

[Lewisc]

This is all spelled out in a sticky
http://www.disboards.com/showthread.php?t=944813

People should be careful in using smilies

 

[kaytieeldr]

First, she will find out the truth (yes, I know - you already told her the truth, but some people just simply won't believe even us experts ) when she goes to check her luggage.

But, just to throw fuel on the fire... Southwest and BAGS, Inc. will transport luggage from (and possibly to) the Venetian and the Luxor in Las Vegas.

 

[Lewisc]

First, she will find out the truth (yes, I know - you already told her the truth, but some people just simply won't believe even us experts ) when she goes to check her luggage.

But, just to throw fuel on the fire... Southwest and BAGS, Inc. will transport luggage from (and possibly to) the Venetian and the Luxor in Las Vegas.

Not true, BAGS, Inc isn't the vendor that's used in Vegas.

Re-read the OP. She will find out the truth when she uses the yellow dme luggage tags, and despite the bad information given by the OP, her luggage is magically delivered to her room.

 

[kaytieeldr]

Okay, I haven't been there since December - but in December, at least according to the signage in the rental car shuttles, it was BAGS.

 

[Lewisc]

http://www.baggagecheckin.com/News/

It was never BAGS, Inc, always a competing company.

 

[kaytieeldr]

I'm just repeating what was on the signs (advertising) in the rental shuttles. I didn't fly Southwest, and I didn't stay at the resorts involved.

 

[goofy4tink]

Back to the topic at hand.....DME will take everyone, and anyone, and their checked luggage, from the airport, to their WDW owned resort. It does not matter if you arrive via Delta, SW, or Air Aardvark!!! As long as you are on a WDW owned resort reservation, you are entitled to having your tagged luggage taken to the resort (from MCO) and you get to ride the bus.
It is ONLY for the return to the airport that your airline matters. Only those airlines that 'participate' will allow you to use the RAC system and check your bags at the resort and get your boarding passes issued.
If you are not on one of those 'participating' airlines, and SW is not one yet, you can still ride the bus back to the airport but you have to take your bags with you...the old-fashioned way!!!

 

[Vijoge]

Colleague INSISTS SW will transport luggage on their own! ?

Your colleague is wrong. Magical Express will transport her luggage, not SW!

But she is correct that both she and her luggage will be taken to the resort without difficulty on the DME bus.

 

[seashoreCM]

No need (snip)

 

[TinkerBelle_325]

No need to keep arguing with your colleague who can just find out for herself on her next trip.

Just make sure she makes an advance reservation with Magical Express, or else she may find there is no transportation for her let alone her baggage. Any changes need to be made at least a day in advance of when DME is needed. For going home, this may be done after getting there,

The number is: toll free, 866-599-0951

Considering the collegue received the yellow DME tags I would say it is safe to assume the collegue has a DME reservation.

As for the original question, all bags with yellow DME tags are transported from MCO to the guest's disney resort regardless of what airline they arrive on EXCEPT after 10pm when guests must collect their own bags.

The outbound is extremely confusing as far as which airlinea are "participating airlines" and which aren't. But there is a very helpful sticky to help sort that out.

As much as we want to help our family, friends and coworkers when they travel to WDW, sometimes you just have to let them learn the hard way.

 

[Lewisc]

No need to keep arguing with your colleague who can just find out for herself on her next trip.

Just make sure she makes an advance reservation with Magical Express, or else she may find there is no transportation for her let alone her baggage. Any changes need to be made at least a day in advance of when DME is needed. For going home, this may be done after getting there,

The number is: toll free, 866-599-0951

I suggest you go back and re-read the OP. The colleague not only has a DME reservation but has already received the yellow bar coded tags. The OP is telling her colleague that DME won't transport incoming luggage for SW passengers.

 

[pooch]

I am frequently amused by how quickly the OP disappears when they find out they're wrong!

George69 where are you?!?!? (please sing to the tune of Car 54!!!)

 

[squirrel]

I'm more interested in the idea that SW may be trying out RAC and especially at Pop.

Do you have any idea when this might happen? I'm flying back with SW but arriving with Air Tran. It sure would be nice to send the luggage on ahead of us.

 

[DisneyWalker44]

I'm more interested in the idea that SW may be trying out RAC and especially at Pop.

Do you have any idea when this might happen? I'm flying back with SW but arriving with Air Tran. It sure would be nice to send the luggage on ahead of us.

There have been rumors for years about SW and RAC. Often saying that things are 95%+ in place and ready to go.

If it hasn't happened so far, I don't see it ever happening.