I was there and this is what i can tell you. We were going to dinner at boma and went out to see the anima,s. There were paramedics and officials running like crazy. Aasked us if we saw anythting because they wre having trouble finding the room from that vantage point. I was surprised that he actually toldd us what hwappened. My friend has a 6 yr old daughter so it really upset her. When we came back arround to wLk oud they were ca,ling in animal keepers. I guess so they could cut through. There was a lady talking to them holding a small child. She just kept saying " you dont even kniw where the room is". I just kupt thinking i would be on that balcony losing my mind, they would have no trouble finding jt.