Chicago O'Hare Airport (ORD) Sky-Cap Service

[UBSHANG]

Does United Airlines provide curbside check-in and sky-cap service at their drop-off/departure terminal at Chicago O'Hare International Airport (ORD)? It seems like a simple question, but I have only received a variety of conflicting responses from United Airlines customer service, as well as O'Hare Airport personnel.

 

[bavaria]

Yes...

 

[FlyingBelle]

[FONT=Arial, Helvetica]Chicago, Illinois, O'Hare International Airport (ORD)[/FONT]

• [FONT=Arial, Helvetica]Ticket counter hours of operation: 4:45am-10:00pm[/FONT]
• [FONT=Arial, Helvetica]Customers with checked baggage should arrive 90 minutes before flight departure (2 hours if traveling internationally)[/FONT]
• [FONT=Arial, Helvetica]All customers must check in at Terminal 1 before entering security or proceeding to Terminal 2 for United Express flights.[/FONT]
• [FONT=Arial, Helvetica]EasyCheck-in units are available at curbside on the departure level, in the United lobby, in both Red Carpet Clubs and in the Terminal Two lobby.[/FONT]
• [FONT=Arial, Helvetica]For customers with Domestic e-tickets, boarding pass issuance is available at curbside.[/FONT]
• [FONT=Arial, Helvetica]Security line information[/FONT]
  • [FONT=Arial, Helvetica]Peak Times: 4:00am-9:00am, 1:00pm-6:00pm[/FONT]
  • [FONT=Arial, Helvetica]Peak Days: Sunday, Monday, Thursday, Friday[/FONT]
  • [FONT=Arial, Helvetica]Peak line wait: 15-40 minutes[/FONT]
  • [FONT=Arial, Helvetica]Off-peak line wait: 0-10 minutes[/FONT]

You can also check-in online, and then go to the united.com bag check area - when you get inside terminal 1 - go all the way to the left, you'll see a special check-in area that usually has a minimal wait.