Checking redemption card balance

Discussion in 'Disney Rewards Programs' started by ckelly14, Nov 12, 2016.

  1. ckelly14

    ckelly14 DIS Veteran

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    Anyone know how to do this beside calling Chase?

    My Chase account has my balance left on the credit card but not the redemption card. The URL that is on the back of the card: https://disneyrewards.com/manage-account/ just takes you back to the Chase website. Customer service at Chase doesn't have a clue.
     
  2. lanejudy

    lanejudy Moderator Moderator

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    From that link above, it should have a link for "Check Your Disney Dream Reward Dollar Balance." When you click that, it takes you to the log-in for your Credit Card account. Log in -- and it's kind of convoluted so I'll try to list the steps.
    • On the right hand side, it shows your current balance, available credit and then Disney Rewards.
    • Underneath "Disney Rewards" should be a link "See balance" and when you click on that it shows how many Rewards dollars at on your CC account, and links below that for "Redeem rewards" and "See details."
    • Click on "See details" and that opens a new screen.
    • Again towards the right side is a link for "Redeem Rewards" and when you click on that it will open the Rewards site.
    • There is a bar about 2" from the top that shows any active Rewards Redemption Cards and the balance for each. You may need to click "show more" to see the balance(s).
     
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  3. ckelly14

    ckelly14 DIS Veteran

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    That worked- talk about confusing! I knew if the Chase representative didn't know how it worked, I could come here for answers. Thank you!
     
    luvthemousenh and lanejudy like this.
  4. FoxC63

    FoxC63 DIS Veteran

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    Could they have made this more user unfriendly!?!
     
  5. NurseLady

    NurseLady Earning My Ears

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    Thank you so much for the tutorial! I was also struggling with this today.
     

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