I was waitlisted for a 2BR at HHI for Easter Sunday. I had a cash reservation booked as a back-up so I wasn't worried about being homeless. Since I'd called at 11am on the day my 7-month window opened and there was no availability, I gave up hope. I own at HHI and so I was able to go online in the preceding weeks to see that there were 2BR's available but since I had to use 7 AKV points, I had to wait. I basically forgot that I'd waitlisted that night until I looked at the member site one afternoon. I about had a stroke because I was missing 25 points from my account! We only had 100 available so I briefly panicked...then I remembered the waitlist! Yup, it came through. I got an e-mail with the updated reservation information about a week later. I did have to call and change it, though, because they used 25 of my current AKV points without borrowing my remaining 18 HHI points first. When I did the waitlist, I had them note that I wanted the points borrowed first, then use the current ones, but they didn't follow that instruction. No big deal...it was easily fixed.