Check your packages!

[Schucraig]

I got on Disney.com to look up my reservation tonight and it was wrong! I made my reservation on Monday, the first day of the Visa code. I have 2 DS's 3 & 7. When I called on Monday the CM said your kids are 7 and 2 and I said no 7 and 3. She said "oh, O.K. and set up the reservation . When I looked up my reservation tonight I saw my DS was 2 years old! We were at WDW last December and he was 2, but he turned 3 at the end of January. I had to call and have him added so he had his tickets and dining! It just shows it's always good to check! I'm so glad I found out now and not when I got there!

 

[BlindTyldak]

I got on Disney.com to look up my reservation tonight and it was wrong! I made my reservation on Monday, the first day of the Visa code. I have 2 DS's 3 & 7. When I called on Monday the CM said your kids are 7 and 2 and I said no 7 and 3. She said "oh, O.K. and set up the reservation . When I looked up my reservation tonight I saw my DS was 2 years old! We were at WDW last December and he was 2, but he turned 3 at the end of January. I had to call and have him added so he had his tickets and dining! It just shows it's always good to check! I'm so glad I found out now and not when I got there!

Wow, yeah, good thing you checked! Mine looked wrong as well (it didn't say dining) so I had to double-check this afternoon as well. Thankfully mine just wasn't right ont he site but the CM read it back with dining without prompting.

 

[Bugsmom73]

Well at least you caught it early. It would have been a shock once you were down there.

 

[we6clarks]

Our reservation was wrong too. I told the CM I spoke with that our twin DD were turning 3 right before our trip in Dec. She said she updated their age and b-days in the system. I was really excited about how much money the code was saving us until I checked online and we hadn't been charged tickets for the twins. I called back today and got everything straightened out.

 

[striker3636]

I know the feeling! They STILL have the kids programmed wrong despite my confirming the correct ages of 5 and 7 at the time of reservations, and 2 phone calls since. They are still working on this, so go figure...