Check your credit card statements...

it's kelly

DIS Veteran
Joined
Jun 24, 2008
Messages
549
I booked a Disney trip last month and called a few weeks later to apply a pin code I received in the mail. I just got my credit card bill in the mail and it seemed a bit more than I expected. After checking it over, they charged me the amount that I should of been discounted and charged the total price of the trip before discount. I will now be on the phone all night getting this straightened out!:furious:
 
generally when you apply a discount to an already paid package, they have to credit you the original amount, and then recharge the new price.

Of courses charges are instant, while, credits take days through the credit card company.
 
generally when you apply a discount to an already paid package, they have to credit you the original amount, and then recharge the new price.

Of courses charges are instant, while, credits take days through the credit card company.

I guess that would be why they deducted the total price also.

They refunded the total price and reapplyed the total (before discount) price.

Then they issued a refund for $300 and re-charged the $300 so in the end I was charged the original (pre pin code) price.

The CC company made the mistake and now it will probably take a month to fix. :headache:
 



Disney Vacation Planning. Free. Done for You.
Our Authorized Disney Vacation Planners are here to provide personalized, expert advice, answer every question, and uncover the best discounts. Let Dreams Unlimited Travel take care of all the details, so you can sit back, relax, and enjoy a stress-free vacation.
Start Your Disney Vacation
Disney EarMarked Producer

New Posts







DIS Facebook DIS youtube DIS Instagram DIS Pinterest DIS Tiktok DIS Twitter

Add as a preferred source on Google

Back
Top Bottom