Changing Reservations

[kramerzoo]

Today I just happened to notice that our Princess weekend reservation was canceled... Long story short, I called and rebooked at another resort that was not my first or second choice for that...based on availability with military discount. Sooo. When I got home, my husband didn't want to stay at this particular resort so I called to change my resort. The CM told me that I didn't need to give get any more money fir the reservation and I got the same reservation number. But when I linked our reservation in MDE it shows the previous resort. This is getting ridiculous...never had this much trouble. How long does it take MDE to update? Should I call again in the morning to confirm? Ugh! This is really frustrating!
TIA! <3

 

[AliceandAriel]

Today I just happened to notice that our Princess weekend reservation was canceled... Long story short, I called and rebooked at another resort that was not my first or second choice for that...based on availability with military discount. Sooo. When I got home, my husband didn't want to stay at this particular resort so I called to change my resort. The CM told me that I didn't need to give get any more money fir the reservation and I got the same reservation number. But when I linked our reservation in MDE it shows the previous resort. This is getting ridiculous...never had this much trouble. How long does it take MDE to update? Should I call again in the morning to confirm? Ugh! This is really frustrating! TIA! <3

Why was the first reservation canceled? Was it a compute error? You may be able to get they reservation back if you call with the previous booking confirmation numbers and explain the situation.

MDE can take a bit to confirm and readjust. I've seen stuff I've canceled take 24 hours to vanish.

 

[Itinkso]

MDE has been really glitchy today. I haven't been able to cancel an ADR nor do online check-in.

I would check MDE tomorrow and then call if it isn't showing the correct resort.

 

[Aidensmommy22]

We called today to cancel a military room reservation & they said their computers were down & to call back later. Also, when I tried to change our FP+ selections, I didn't select the 2 family members who are no longer going. When I went back in to look at the FP+, they were the only 2 on the FP+. It wouldn't let me change it either. Also, before today, all of our tickets & MBs were linked to my moms account. Today, mine is gone from her account & it won't let me link it. It still shows up on my account so hopefully it will be fine. Too many glitches happening! I have an uneasy feeling about our trip next week with all of these issues!

 

[kramerzoo]

Thanks for the reassurance!! Our original reservation was canceled unknown to us because the CM transferred me to runDisney reservations to see about getting a room discount better than military and even though she gave me a reservation number, she didn't complete the reservation.
Anywho...DH after talking with him tonight wanted to stay again at WL...so I guess it did work out a bit.
I'll check back tomorrow...Thanks again!

 

[kramerzoo]

We called today to cancel a military room reservation & they said their computers were down & to call back later. Also, when I tried to change our FP+ selections, I didn't select the 2 family members who are no longer going. When I went back in to look at the FP+, they were the only 2 on the FP+. It wouldn't let me change it either. Also, before today, all of our tickets & MBs were linked to my moms account. Today, mine is gone from her account & it won't let me link it. It still shows up on my account so hopefully it will be fine. Too many glitches happening! I have an uneasy feeling about our trip next week with all of these issues!

There are limited rooms left with military discount for Princess weekend so I am trying to make sure that we don't lose this reservation either...
I hear ya...getting nervous so I check every day...especially now with this happening now...
And to think...I just wanted to utilize FP+ for lunch reservations at BoG... Sigh! Good thing I checked huh?

 

[Itinkso]

MDE is still down for ADR changes and room reservation check-in. You may have to give them a call.

BOG opened up availability for dinner during the Princess weekend... we were able to get dinner on the 20th.