We also got sat in the sun which was awful. We asked the host to move us to a center table that was in the shade (we had a party of 10 including 2 senior citizens & 4 kids ages 2-11) and the host said no, they had a party of 68 coming in a bit. QUOTE]
I know there are school trips, family gatherings, tourist groups, etc but I can't imagine 68 people walking into Big Thunder BBQ for their reservation!
Sorry the CM wasn't too nice to your family about the situation though. I think I read another post where late afternoon/early evening sun is a problem so others may want to keep that in mind when checking in for their reservation at that time...