Cancelling a dining reservation

[iluvtot]

Hi there,
Hope you are all enjoying your Bank Holiday break
I've managed to get on the new dining reservations, but I've double booked, and can't work out how to cancel!
Can anybody help me please?
Many Thanks,

Jules x

 

[2Tiggies]

If you are able to retrieve your dining reservations online you are able to go in through there and cancel. However, I recommend that you rather phone them. My reason for saying this is that there have been reports, albeit randomly, that people with double reservations had both "auto cancelled" by the system - it seems to be a bid on Disney's behalf to clamp down on folk double booking, not like you, but deliberately and then only pitching up for the one they want. As I say, reports are random, but enough of late to take note of and I would personally rather speak to someone and be assured that the one I wanted to keep is still on the system. I am really sorry if this causes you any unnecessary concern, but I am just putting myself into your situation. If you need cheap call numbers for the US (1p per minute), let me know. Their phone lines close at 1 am GMT (9 pm EST)

 

[iluvtot]

If you are able to retrieve your dining reservations online you are able to go in through there and cancel. However, I recommend that you rather phone them. My reason for saying this is that there have been reports, albeit randomly, that people with double reservations had both "auto cancelled" by the system - it seems to be a bid on Disney's behalf to clamp down on folk double booking, not like you, but deliberately and then only pitching up for the one they want. As I say, reports are random, but enough of late to take note of and I would personally rather speak to someone and be assured that the one I wanted to keep is still on the system. I am really sorry if this causes you any unnecessary concern, but I am just putting myself into your situation. If you need cheap call numbers for the US (1p per minute), let me know. Their phone lines close at 1 am GMT (9 pm EST)

Hi,
Thanks for that. It would be a disaster if both bookings were cancelled!!
I have to call and see if I can book afternoon tea at the GF, so will kill two birds with one stone
I know I have a cheap call no somewhere, but it would be great if you could give me one
Thanks so much,

Jules x

 

[2Tiggies]

0844 200 9596 is the number you dial, then just follow the prompts. Disney dining is 407 939 3463 and they ask you to enter # at the end.

I am sure it will be fine. It would be nice if you let us know anyway though.

 

[iluvtot]

0844 200 9596 is the number you dial, then just follow the prompts. Disney dining is 407 939 3463 and they ask you to enter # at the end.

I am sure it will be fine. It would be nice if you let us know anyway though.

Hi,
sorry didn't get back sooner, but was really busy yesterday.
I'm not having much luck with the number you gave me, is there a country code or something I should be dialling? My last attempt I was told I wanted to call a mobile no in Rumania!!!!

Jules x

 

[2Tiggies]

Hi,
sorry didn't get back sooner, but was really busy yesterday.
I'm not having much luck with the number you gave me, is there a country code or something I should be dialling? My last attempt I was told I wanted to call a mobile no in Rumania!!!!

Jules x

Oh they sometimes change the codes if they amend prices as the codes are allocated to a rate not a country. Try this one 0844 720 0000. It's with a different provider but also at 1 p per minute to US landlines.

 

[iluvtot]

Oh they sometimes change the codes if they amend prices as the codes are allocated to a rate not a country. Try this one 0844 720 0000. It's with a different provider but also at 1 p per minute to US landlines.

"Sorry, this destination is not available on this access no..."!!!
Not having much luck, am I; and I can't even access my reservations though my Disney vacation, as I think they are updating the website!!
Really appreciate your help though

Jules x

 

[iluvtot]

Hi,
Have just got through on:- 08448610610 001 407 939 3463, but (wait for it) the reservation system was down, so I have to call back!!!!!!!
Ever had one of those days?!

Jules x

 

[2Tiggies]

Hi,
Have just got through on:- 08448610610 001 407 939 3463, but (wait for it) the reservation system was down, so I have to call back!!!!!!!
Ever had one of those days?!

Jules x

Unbelievable .... yet not surprising I have made a note of the number. Funny about the others. I have just used them recently. I think with Disney upgrading their website yet again we can brace ourselves for a further few months of regular webstie crashes. Howcome everyone else seems to keep their sites up and running?!