4orm
DIS Veteran
- Joined
- Dec 10, 2003
- Messages
- 1,334
I wrote this is a different post, but I want to warn other so they don't have the problems we did:
We just returned from a great trip! Although we both got extreamly ill, thanks to sudafed and advil we did everything we could
The only sour point is this:
We were at Epcot for the Flower and Garden festival...there is a booth set up with people selling pulmeria cuttings. We are from Canada and told one sales person that we would love to buy but don't think we can take them across the boarder. She said it was not a problem and she sells to many Canadians every day. I asked about a certificate that I have had in the past to allow the plants to cross the boarder. She said there is no need because they have no soil and are dormant (went on a whole long tangent about this) and we would have no problem. We decided to think about it, but bought $50 worth on our last day. Before the purchase, again all our worries about bringing them home was met with all the right answers from 2 other different sales people.
Of course we claimed them on our customs form and a sympathetic agriculture customs agent told us we unfortunatly bring them home and they would have to be destroyed because there was no certificate. Grrr! I asked about that numerous times!
The customs agent gave us a receipt of proof that they were taken with all the legal stuff.
Now, because of all the blantent lies from the sales people I would like to be reimburst for the money we are out (we have the reciept still from the sale and the paper work from customs) and a sign be posted that the plants can only be transported within the US. We don't want others to go through this. I feel taken advantage of.
Does anyone have a phone number of who to call for something like this?
Thanks and sorry to ramble on!
And in another post:
They had 'guest' badges on, and their 'used car salesman' attitudes did not say Disney to me. I found their website online...but I think I should contact Disney first because they are representing Disney just by being there I think.
I should have known, they weren't even knowledgable about their product. The cuttings they were selling they didn't have for show, and the plants for show they weren't selling, so you didn't really know what you're buying. If you asked which plant smelled like which cutting, the sales person would go to every plant and smell it first because they didn't know; well I could have done that on my own!
Not very professional.
We just returned from a great trip! Although we both got extreamly ill, thanks to sudafed and advil we did everything we could
The only sour point is this:
We were at Epcot for the Flower and Garden festival...there is a booth set up with people selling pulmeria cuttings. We are from Canada and told one sales person that we would love to buy but don't think we can take them across the boarder. She said it was not a problem and she sells to many Canadians every day. I asked about a certificate that I have had in the past to allow the plants to cross the boarder. She said there is no need because they have no soil and are dormant (went on a whole long tangent about this) and we would have no problem. We decided to think about it, but bought $50 worth on our last day. Before the purchase, again all our worries about bringing them home was met with all the right answers from 2 other different sales people.
Of course we claimed them on our customs form and a sympathetic agriculture customs agent told us we unfortunatly bring them home and they would have to be destroyed because there was no certificate. Grrr! I asked about that numerous times!
The customs agent gave us a receipt of proof that they were taken with all the legal stuff.
Now, because of all the blantent lies from the sales people I would like to be reimburst for the money we are out (we have the reciept still from the sale and the paper work from customs) and a sign be posted that the plants can only be transported within the US. We don't want others to go through this. I feel taken advantage of.
Does anyone have a phone number of who to call for something like this?
Thanks and sorry to ramble on!
And in another post:
They had 'guest' badges on, and their 'used car salesman' attitudes did not say Disney to me. I found their website online...but I think I should contact Disney first because they are representing Disney just by being there I think.
I should have known, they weren't even knowledgable about their product. The cuttings they were selling they didn't have for show, and the plants for show they weren't selling, so you didn't really know what you're buying. If you asked which plant smelled like which cutting, the sales person would go to every plant and smell it first because they didn't know; well I could have done that on my own!
Not very professional.
