Originally posted by lawgs
beatty family have you checked your "reservation" with national....
if i recall you made a march ressie too for later this year which was around the 15th of march change to "emerald aisle" status
Hi,
I just called, even though I thought I'd leave well enough alone, but then I thought that if they do increase the price, my DH would just pay it as he returns the car by himself and he wouldn't even realize he paid more or why and he wouldn't fight it!!! If I was the one dropping it off, I wouldn't call ahead to check on it; I'd just show them my paperwork at drop off if they raise the price.
So I just got off the phone. She checked my reservation for me and said the date and that it was a full size and then she said my total was $120 instead of $111. I asked if the price difference was fees/taxes or something and she said "no, it's because you went from Emerald Aisle to Emerald Reserve". I said "well, that's not my doing". "Both my confirmation email and the confirmation from your website, that I printed out, state that I reserved a full size, at $111. and Emerald Aisle". She said, "well, to pay $111, I would have to go to the EA and get a mid-size". I said "no, I want a Full size for $111 as that is what I reserved". She said "can you hold please?" and put me on hold for a long time. She came back and said "looks like you are reserved for a Full size for $111." I said "so I'm all set, and I can go to the Full size aisle?" and she said "it looks like you can go to the EA". I said fine and hung up.
Now I'm afraid I opened up a whole can of worms! I better get my Full size at $111!
I'll go post this on the other thread as well...
