There is a waiting room right inside the door. The restaurant is actually upstairs. Cinderella, and the fairy godmother sometimes are in there to have pictures taken. While I was waiting for lunch, several non-eaters came in and had their pictures taken with Cinderella and left. Whether this is normal or not, no one seemed to mind. The waiting room is kinda neat. If you look up around the room, you'll find the mice from Cinderella. If you want to go in, just ask at the restaurant door and see if Cinderella is in there.