i am anxious to see us in action. First time visit next month and so far my cast member impression is not so hot. Having been a disney lover forever, I come to expect certain things. US reminds me so far of a backwoods folksy kind of place where the people are real nice but are just not prepared for the onslaught that is about to occur. Below is my hour of life I spent trying to get reservations for MYthos, etc. Again, you call disney, one number, you get your entire vacation organized with meals in 10 mminutes. Not so at us...
I will never complain about Disney Cast members. Below has been my last 30 minutes with Universal.
Call the "dine line" and I use that term loosely.
1. I tell them I am 32 days out from my Mama Dellas reservation - and understand I can't book until day 30 but can I book for Mythos as today is day 30. She tells me to call Mythos directly.
2. i call Mythos and get a recording if I want to book a dining reservation call another number or if I am a cast member calling off work call another number.
3. Call the recommended number. they can only help me with LuNCH at mythos. For dinner I need to call Mythos directly. Hmmmm...ok you have twisted my arm for lunch to simply my life. I book lunch. Asks can she help me w/ anything else? I say well the rest of my ADRs are more than 30 days out. No problem she says. Asks what I want...She then keeps me on hold while we transfer to Portofino for Mama Dellas.
4. THE SAME LADY - Pat - that answered moments ago that said I have to call back on day 30, easily took this information on day 32. So I booked that.
5. So then I mention that I would at some point maybe like a Mythos DINNEr and am advised to call LATER when the chef is in to make the reservations for dinner????
I am happy to hang up at least knowing I have Mythos for lunch - no reservation number, nothing. Just last name...And Mama Dellas for dinner. Anything else beyond this is too much for me to try to attempt!!!!!