Can I Use ME on a walk-up basis?

[CarolA]

No, don't say that! You "just" need an AAA Travel Agent who knows her Disney stuff! You have a PM (and no, I'm NOT that Agent!) - you might want to consider transferring your reservation.

Sadly there are more of them who are "Clueless" then those who know their stuff!

The AAA reports on here have pretty much turned me off from using them for ANYTHING!

 

[kaytieeldr]

Carol, I agree with you 100%! The AAA Agent I recommend is the ONLY one who appears to know nearly as much as I do about Disney, Disney reservations, etc.

Disclaimer: when I book through AAA, it's for convenience - not expertise - except from this one Agent. I went into another office and asked for their Disney Specialist. I was told all their Agents specialize in everything (anybody see any problem here?). But I knew more than the Agent they got me - so I left.

 

[Kitty-chan]

I'm on hold with AAA right now actually on a different matter . . . yesterday I had called them to add names to a room-only reservation for a different trip, and somehow along the line it turns out the room got canceled! There's no availability at that hotel, so I can't just rebook with Disney (which is what I'd like to do). I've been talking this morning to a reservation agent at the central number, plus the Boston branch manager, and right now the Boston branch manager is calling Disney to see if the situation can be resolved.

The reservation agent I'm on the phone with right now says it's entirely wrong that nobody could help me with ME, that in fact since I'm their customer the other agents should have called ME for me.