I am sorry you feel this way.
I must say I am personally offended by some of your remarks, especially that our shows are poorly planned or rushed.
Over the years we have spent more time and more money on each new episode. Pictures and videos are coordinated with all aspects of the show; in addition coverage and show ideas are worked out weeks if not further in advance. We specifically set aside time from our other responsibilities to make sure the energy and effort we put into each show is what is needed to do the best job possible.
I also take offense to the idea that we spend too much time on how we look on camera. Have you seen me? If I cared what I looked like on camera I would have had a stomach staple, Botox and a head transplant!!
The "banter" or interpersonal interactions are not staged or scripted - so if these are not the same from show to show it's because we are just being ourselves. We can't go into a show saying 'let's have great banter this week' - it's a natural and organic reaction to what's happening during that particular show.
I do take responsibility for losing some of my excitement for some aspects of Disney. I have mentioned that on the show in the past. Living this close to WDW and it being my job 24/7 may be the cause. I do still get very excited about many other aspects of the Disney product (Adventures by Disney,
DCL, etc) but I have always been honest in saying I haven't been excited about going to a WDW park in a while. However wouldn't you rather hear me say that rather than fake excitement?
As I said, I will accept the fact that my personal excitement for some aspects of Disney have lessoned but I will not let anyone say we are 'less prepared' or 'rushing' our shows and content - that simply is not true. If you do not like the direction the show has taken than that is certainly your right to feel that way and if necessary discontinue watching/listening but please dont say we are putting less effort or thought into our shows as that is simply not the case.
John