Bounceback Information and FAQ Thread (updated with bounceback for 2020 dates) - Read first post

vinotinto

Just Keep Swimming
Joined
Sep 20, 2009
Hello! This thread will compile the latest Bounceback offers and FAQs (scroll down for FAQs).

What is a bounceback?
  • Also called a "Future Stay Offer" it's a discount offer for a future stay at one of WDW's resorts.
  • You can ONLY book a Bounceback while you are staying at a WDW (Disney-owned) resort (e.g., Disney's value, moderate, deluxe and deluxe villa resorts)
What is the current bounceback?
  • Room Discount for select 2020 dates: 20% off value, 25 off moderates, and up to 30 off deluxe and deluxe villas.
  • Book by August 15 2020
  • 2020 applicable dates:
    • January 1-2 5-8 13-16 19-23 26-30
    • February 2-5 9-13 16-20 23-27
    • March 1-5 8-12 15-19 22-26 31
    • April 1-2 12-30
    • May 1-21
    • May 25-September 3
    • September 7-26
    • October 25-29
    • November 23-25
    • December 4-24
  • Thank you @SarahC97
  • Some exclusions apply-Bay Lake Tower, Villas at Grand Floridian, Campground, Cabins at Copper Creek, Little Mermaid rooms at AOA, Poly Bungalows, 3-BR Villas.
  • This is a room discount. That means that each individual day is either discounted or not. If a date is not included, you can book it at rack rate. For example, you could get Wednesday and Thursday at a discount, but Friday and Saturday at rack rate if Friday and Saturday are not included.
How to book a bounceback?
  • To find out what the bounceback offer is and book it, dial extension 8844 from your in-room phone or call 407-939-1923 if you are out and about.
  • It is ONLY bookable when you are staying at an official WDW Resort (one of Disney-owned campsites, values, moderates, deluxe or deluxe villa resorts). You will need to provide your current reservation number.
  • It is ONLY bookable if you call while you are staying at your WDW resort. You need to call before reservation lines close on your checkout day.
  • Bounceback line is usually open 7 am - 10 pm, but can vary by day of the week and time of the year, so I would suggest to call well before your check-out day. You can call when you are heading to the airport, driving out of town, etc., but don't forget because the offer is not available after your check-out day.
  • Sometimes there is a brochure in the room with resort and WDW information that has the Future Stay Offer in it. Sometimes, the offer is not printed in the room, but there should always be a Bounceback available. Call if you don't see a printed offer.
  • You can book a bounceback if you are staying at any category of WDW resort (Disney's value, moderate, villa and deluxe villa) and future stay offers are available at all resort levels.

When will the next bounceback come out?
When will the 2021 bounceback offers come out?

  • The bounceback for a room discount during select 2020 dates just came out on October 26, 2019 and will be the offer available to be booked through August 2020. It's a room discount (20% off values, 25% off mods, and 30% for deluxe/deluxe villas) for select 2020 dates.
  • Offers change twice per year - in mid-August and late October.
  • The next offer will come out August 2020.
What will likely be the next bounceback? When will the 2021 offers come out?
  • Based on previous year's offers, the next bounceback will likely be free dining during select 2021 dates (usually summer and select dates in December of the following year)
  • It will be available for booking starting around August 15, 2020.
Can you combine a Bounceback discount with another discount?
  • No. You can only have one discount per reservation. So if you book a Free Dining bounceback, you cannot add any type of room discount, if one becomes available.
  • You would need to choose between the discounts and select the one that would save the most for you.
What are the deposit and cancellation terms for bouncebacks?
  • The deposit and cancellation terms for bouncebacks are the same as for regular reservations:
    • For room-only reservations, one night deposit and you can cancel up to a 5-days before your stay.
    • For packages, it's a $200 deposit and you can cancel up to a 30-days before your stay.
    • You must pay a deposit for each room at the time of reservation.

Do I have to book the same hotel or the same category of hotel that I am currently booked in?
  • No. You can book a different category or hotel than the one you are currently staying in. For example, if you are currently in staying in Pop, you can choose Pop *or* a different value, moderate, deluxe or deluxe villa WDW hotel.

Do I qualify to book a bounceback if my current reservation was booked with a travel agency other than Disney (for example, through Priceline or Orbitz)?
  • It doesn't matter how you booked your current reservation. If you are staying at a WDW-owned resort (e.g., Disney , value moderate, deluxe, or deluxe villa resort), you qualify to book a bounceback.

Can I book multiple Bounceback reservations or rooms?
  • Yes, you can book more than 1 room, up to 3 rooms at the same time, so you can travel together.
  • Fairly new change: you can place the other room in another guests' name that is *not* traveling currently with you and you can book up to 3 rooms, regardless of the number of adults traveling with you.
  • Note that if *you* (person bouncing back) need to cancel your room, theirs will be cancelled too because they are not bouncing back (you are!).
  • You can cancel the other guest's room without affecting your bounceback since *you* are the one bouncing back.
  • Regular cancellation policies, schedules and fees apply.
  • You can also book bouncebacks for different time periods (e.g., one in July and one in December). There is no limit to the number of different time periods you can have.
  • The limits come in the number of rooms at one time, which is 3.

Can I book a Bounceback for someone else if I am not traveling with them in the future stay?
  • No, you would need to be traveling together in your future say to be able to book a bounceback for them, such as checking in on the same date. May be able to have rooms check out on a different date, or book different resorts, ask the CM when you call.

Can I change or modify a bounceback reservation?
  • Yes, you can change or modify your bounceback reservation, even if the "book-by" date is past.
  • If you are changing dates, the new dates must also fall within the original offer (just like when you book any other Disney offer).
  • There also needs to be availability under the promo.
  • You can add or remove days, as long as there is current availability under the promo as if you were making a new booking.
  • You can add or delete guests from the reservation, as long as you do not exceed room occupancy, but the lead person on the reservation must remain.
  • Your bounceback reservation cannot be modified online. You will need to call to make any changes.
  • Call the bounceback line (407-939-1923) and explain what changes you want. They may need to loop in Guest Services if the promo is already past the "book-by" date.

Can I make a throw-away one-night room reservation, do online check-in, but not access the room and book a bounceback?
  • Maybe, we have had conflicting reports in this. The bounceback is for guests currently staying at a WDW resort. One person was successful, but previous reports from those who tried this said it has not worked. Those that were not successful indicated the current reservation needs to be "activated" by opening the room with your band/phone in order to book the Bounceback.

Can I book a bounceback if I am staying at a Disney Springs hotel? Or Swan/Dolphin?
  • No, you must stay at a Disney-owned resort (value, moderate, deluxe or deluxe villa) to be eligible to book a bounceback.

What have historically been the Bounceback offers?
Historically, there have been two types of "Bounceback" offers, based on the date of your current stay:​
  • Room Discount, usually available for booking November through the following August.
  • Free Dining, usually available for booking August through October.

Typical Room Discount Offer

  • Usually bookable November through the following August.
  • It is a room discount, typically up to 20% off for values, 25% off for moderates and 30% off for deluxes/deluxe villas.
  • Applicable only for select dates. If a day is not included within your stay, you can book it but it will be at rack rate.
  • Typical dates that are blacked out for this room discount: some weekends, Spring Break/Easter, Memorial Day, Labor Day weekend, October, November, Christmas, New Year's.
  • Typical rooms that are blacked out: 3-BR Villas, Poly bungalows, Copper Creek cabins, AoA Little Mermaid rooms
Typical Free Dining Discount Offer

  • Usually bookable August through October.
  • Free QSDP for values and moderates and regular DDP for deluxes/deluxe villas.
  • Applicable to extremely limited dates, usually part of the summer (after Memorial Day), August, early September, and parts of December.
  • If you check-in during an eligible date, you receive FD for your entire stay.
  • Typical rooms that are blacked out: 3-BR Villas, Poly bungalows, WL Villas, AoA Little Mermaid, POFQ, POR (December).

What were the Previous (Expired) Bounceback Offers?
Below are the recent bouncebacks that have expired (for reference only).

Free Dining Bounceback for Select 2020 Dates:
Thanks to @SarahC97

  • Offer: Free QSDP for values and moderates and regular DDP for deluxes/deluxe villas
    • Must check *in* within the following dates in 2020:
      • May 26 - June 2
      • June 26 - September 12
      • December 9 - December 24
    • Must stay a minimum of 4 nights
    • Must purchase a package with a minimum of a 4-day park hopper for every person above the age of 2 on the reservation.
    • This offer was available to be booked from August 1, 2019 - October 31, 2019.
    • Value & Moderate bookings get free QS dining plan (QSDP).
    • Deluxe & Deluxe Villa bookings get free regular dining plan (DDP).
    • You can pay the difference to upgrade your plan. For example, the cost to upgrade from QSDP to DDP per night, for each adult, is $23.
    • This is a package promo. As such if you check-in during an eligible date, you receive FD for your entire stay.
    • Excludes - All Star Movies, French Quarter, Bay Lake, Little Mermaid rooms, Grand Floridian Villas
    • If you want to book a Free Dining Bounceback, and you already have a ticket or AP, you will have to purchase a minimum of a 4-day PH.
427690
Room Discount for Select 2019 Dates:

  • Available to be booked November 1, 2018 - August 15, 2019
  • Discount applied to select dates January through December 2019.
  • 30% off Deluxe resorts, 25% off Moderates, 20% off Values
  • Excludes weekends and holidays January-May 2019, Easter, Memorial Day, Labor Day, October, November and early/late December 2019 (Christmas).
  • Eligible dates to book the future trip in 2019 (i.e., dates that qualify for the future discount):
    • January 1-2, 6-10, 14-17, 20-24, 24-28
    • February 3-6, 10-14, 17-21, 24-28
    • March 3-7, 10-14, 17-21, 24-28
    • April 2-4, 7-11
    • April 21 - May 23
    • May 27 - August 29 (may be included, ask!)
    • September 2-28
    • December 6-24
    • If a day is not included, you can still book it, but it will be at rack rate.
  • Excluded resorts:
    • Fort Wilderness Campsites
    • 3 Bedroom Villas
    • Bungalows at the Poly
    • Cabins at the Wilderness Lodge DVC properties
    • Little Mermaid rooms at Art of Animation
Free Dining in 2019

  • Was available to be booked August 15-October 31, 2018.
  • Dates that you would have needed to check-in in 2019 to have the free dining bounceback apply:
    • May 28 – June 4, 2019
    • June 28 – September 7, 2019
    • December 6 – December 24, 2019
  • The offer was able to be booked through October 31, 2018
  • It required a minimum 4-night stay
  • It required a minimum of a 4-day park hopper.
  • Values & Moderates got free QS dining plan.
  • Deluxe & Villas got free regular dining plan.
  • You can pay the difference to upgrade the plan.
Room Discount for 2018 Dates

  • Was available to be booked November 1, 2017 through August 15, 2018.
  • Discounts, up to:
    • 30% off deluxe villas – excludes 3 bedroom villas and bungalows at Polynesian
    • 30% off deluxe resorts
    • 25% off moderate resorts
    • 20% off value resorts – excludes Little Mermaid rooms
  • Valid for most nights:
    • 1/1-1/3/18, 1/7-1/11/18, 1/15-1/18/18, 1/21-1/25/18, 1/28-2/1/18, 2/4-2/7/18, 2/11-2/15/18, 2/19-2/22/18, 2/25-3/1/18, 3/4-3/8/18, 4/3-4/5/18, 4/8-4/12/18, 4/15-5/24/18, 5/28-8/30/18, 9/4-9/29/18, 12/7-12/22/18
  • Moderate and deluxe suites may be available at lesser discount.
  • Value resorts are excluded 4/26-4/30/18, 5/3-5/6/18, and 5/10-5/13/18.
 
Last edited:

Pdollar88

DIS Veteran
Joined
Aug 20, 2017
Thank you for this thread!!

Question about bouncebacks. I’m going in September and am also planning on January 2019. To make my dining 180 days out, I’ll need a reservation on the books before I qualify for a BB.

Can I modify an existing reservation to a bounceback? Or will I need to cancel my reservation and rebook a RO BB?
 

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    You can get a FREE dining plan for your kids (ages 3 to 9) when you buy a non-discounted 3-night/3-day package for you and your kid(s) that includes a room at a select Disney Value Resort hotel, theme park tickets and a dining plan. Valid for arrivals most nights from January 1 – March 7, 2020 when you book through January 1, 2020.
    Click Here for Details

  • focusondisney

    DIS Veteran
    Joined
    May 7, 2009
    Thank you for this thread!!

    Question about bouncebacks. I’m going in September and am also planning on January 2019. To make my dining 180 days out, I’ll need a reservation on the books before I qualify for a BB.

    Can I modify an existing reservation to a bounceback? Or will I need to cancel my reservation and rebook a RO BB?

    You can modify an existing reservation into a bounceback rate, as long as your dates qualify. If your resort or room type are not available, you might have to change those to get the bounceback rate.

    Depending on when you are going in September, the bounceback offer might be for free dining in 2019. January dates have not typically been offered with that bounceback. If you go very late in September, you might get lucky with a room discount offer for 2019 dates. But that has not usually started til sometime in October.
     

    Pdollar88

    DIS Veteran
    Joined
    Aug 20, 2017
    Depending on when you are going in September, the bounceback offer might be for free dining in 2019. January dates have not typically been offered with that bounceback. If you go very late in September, you might get lucky with a room discount offer for 2019 dates. But that has not usually started til sometime in October.
    Aww darn! I was excited about that bounceback rate. Sad to hear it’s not typically been offered for Sept guests for a January bounceback.

    Free dining is always tempting but doesn’t seem to work out mathematically for our eating habits.
     

    esilanna

    Earning My Ears
    Joined
    Feb 2, 2018
    We will be staying 8/11-18, so I guess we would have availability to book either room only before the 15th, or free dining after the 15th? We are planning on returning sometime in January. Are there ever dates for January for either bounceback?
     
  • vinotinto

    Just Keep Swimming
    Joined
    Sep 20, 2009
    We will be staying 8/11-18, so I guess we would have availability to book either room only before the 15th, or free dining after the 15th? We are planning on returning sometime in January. Are there ever dates for January for either bounceback?
    If this year follows the same pattern as in 2017, the bounceback when you arrive will be a room discount for some limited dates in 2018 (excludes October and November), and the bounceback when you leave will be free dining, for limited 2019 dates that typically do not include January. The room only discount that typically includes January dates won't be available for booking until October or November 2018. But, we'll see. Disney has changed promotions and availability before. This information is based solely on what has been the case in previous years.
     
    Last edited:

    Mome Rath

    3 Decade Disney Traveler
    Joined
    Mar 13, 2014
    And on unusual occasions people staying close to the switch over date from one offer to the next can pick which offer they want, but I wouldn't count on it.
     

    lolly2ga

    Mouseketeer
    Joined
    Aug 16, 2013
    This is such a helpful thread! I’ve often wondered why there wasn’t one, so thanks for starting it. It’s hard to find historical data on bouncebacks. I’m anxious to see what comes out next month!
     
  • bookbabe626

    DIS Veteran
    Joined
    Aug 25, 2006
    Does the free dining bounceback usually require a minimum ticket purchase like the regular free dining offers do?
     

    Wood Nymph

    DIS Veteran
    Joined
    Sep 19, 2012
    Does the free dining bounceback usually require a minimum ticket purchase like the regular free dining offers do?
    It required a minimum 2 day park hopper ticket.

    • Your Free Dining Bounce Back Offer must be booked for a return visit in 2018 during these time frames:
      • May 29 to June 5, 2018
      • June 29 to July 11, 2018
      • August 1 to September 8, 2018
      • December 7 to December 22, 2018
    • Free Quick Service Dining Plan for guests returning to a value or moderate resort
    • Free Disney Dining Plan for guests returning to a deluxe or deluxe villas resort
    • Minimum 2-day Park Hopper or Park Hopper Plus ticket required
    • Minimum 3-night length of stay
    • Several rooms and resorts are excluded from the offers such as Little Mermaid Rooms at Art of Animation, Copper Creek Villas & Cabins, Bungalows at the Polynesian, Port Orleans – French Quarter and a few more
    • Port Orleans – Riverside is excluded from December 7 to December 22, 2018
    • Boardwalk Inn, Yacht Club, and Beach Club will be excluded August 1, 2018 and August 2, 2018 as well as August 4 to August 9, 2018

    Bookable through Oct 31, 2017

    Released ? August 16, 2017
     

    LovePug

    DIS Veteran
    Joined
    Aug 27, 2004
    Thank-you for this information. I was wondering what the offer may be while we are there in December. Looks like, if there is an offer, it'll be a discount and it looks to me as if it would cover all of 2019 (with blackout dates)? In other words, I can book again for December of 2019?
     

    Mome Rath

    3 Decade Disney Traveler
    Joined
    Mar 13, 2014
    Thank-you for this information. I was wondering what the offer may be while we are there in December. Looks like, if there is an offer, it'll be a discount and it looks to me as if it would cover all of 2019 (with blackout dates)? In other words, I can book again for December of 2019?
    Check on here before you go on your trip and you should find additional info about what is being offered (probably room only discount) and what dates are covered. Then, when you are there, call with some idea of what dates you want and find out if the hotel(s) you want are available then. They only have a certain number of rooms for this discount at the various hotels, so it helps to be flexible on dates and/or hotel you want.
     

    LovePug

    DIS Veteran
    Joined
    Aug 27, 2004
    Check on here before you go on your trip and you should find additional info about what is being offered (probably room only discount) and what dates are covered. Then, when you are there, call with some idea of what dates you want and find out if the hotel(s) you want are available then. They only have a certain number of rooms for this discount at the various hotels, so it helps to be flexible on dates and/or hotel you want.
    Thanks for the help.
     

    vinotinto

    Just Keep Swimming
    Joined
    Sep 20, 2009
    Thank-you for this information. I was wondering what the offer may be while we are there in December. Looks like, if there is an offer, it'll be a discount and it looks to me as if it would cover all of 2019 (with blackout dates)? In other words, I can book again for December of 2019?
    Based on previous years, I would expect a new bounceback offer to be released sometime between mid-October and November 1st (because free dining bounceback expires October 31st) and that the offer will be a room discount for select dates in 2019.

    If you are planning on a December trip, mid-December dates have been included in this bounceback previously. For example, for 2018, December dates included December 7 - 22. The room discount bounceback is a room offer. You can stay more than the nights included in the offer, but only the included nights are discounted. For example, dates around Christmas and New Year's are usually excluded. So, in 2018, if you arrived on December 15 and left on December 24, your last night would not be discounted. HTH!
     

    cadien

    DIS Veteran
    Joined
    Apr 19, 2017
    Can you use the bounceback offer for a Disneyland resort hotel or only WDW?
     

    firsttimedisn

    Mouseketeer
    Joined
    Jul 6, 2006
    How often is a deluxe standard view room available with the free dining bounceback offer? Leaving in a week and would love to book standard view at BC/YC or WL. Thanks in advance!
     


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