ofcabbagesandkings
DIS Veteran
- Joined
- Aug 16, 2014
- Messages
- 2,309
I don't know about this time but we made the move to AKL LAST year during the pool rehab. It was actually less expensive and we retained the FD as well. We weren't given an additional discount - AKL was just a bit cheaper. (ETA - I ADORED AKL and would recommend it highly for its very peaceful atmosphere as well as the animals.) This time, the availability was much less for us (multiple rooms involved) and honestly we were okay with staying at WL. Resort availability will probably decrease as people hear about the situation so calling sooner is the best IMO.
I do agree that it depends on who you talk to. If I got a "less than magical" rep, I would ask to speak with someone else. There is no reason to tolerate that at all. It's a vacation destination and not a cheap one no matter how you look at it. I sincerely hope everyone here gets something worked out to their satisfaction.
Just got off phone. The guest service line always went straight to VM, so I called regular resort reservations. Got transferred to GS. They wanted to know if I had gotten letter yet and I told them no. Told them I wanted a move to Savannah View at AKL due to noise concern. They wanted to put me in pool view because that was considered equal to woods view at WL, but I said no to paying more for savannah because we are already losing ferry to MK by moving. So they let me have savannah view at no upcharge but I am not allowed to make any other changes to reservation. Also keeping FD. Would have rather taken discount at WL but one morning of jackhammering would have been all DH needed to never go to WDW again. Think he will love AKL. Fingers crossed!