Bought the gold annual pass. Won't let me add it to my SW account online?

[maryj11]

I have my pass printed out and have the barcode but it keeps saying barcode invalid? Does it have to be activated at the park? I was wanting to see the discount prices for pass holders.

 

[XSeabiscuitX]

The annual passholder website is a mess. I would call them.

 

[maryj11]

The annual passholder website is a mess. I would call them.

Thank you. So I don't have to wait until I get to the park to activate it?

 

[XSeabiscuitX]

I don't think so, but I would call them to find out.

 

[wendlle]

I had this same issue.

For me it was because I'm not from the USA and it wouldn't accept my 4 digit zipcode. I emailed them and got a fast reply, they fixed it for me and I was able to use the barcode and zipcode they provided to log in and see my Gold pass.
It doesn't have to be activated for you to use it when you arrive, you use the self serve kiosk.

 

[maryj11]

I had this same issue.

For me it was because I'm not from the USA and it wouldn't accept my 4 digit zipcode. I emailed them and got a fast reply, they fixed it for me and I was able to use the barcode and zipcode they provided to log in and see my Gold pass.
It doesn't have to be activated for you to use it when you arrive, you use the self serve kiosk.

I did email them about a week and half ago and still have not gotten a reply. I will just call.