Booking System will be Down Tomorrow

plutolovr

DIS Veteran
Joined
Sep 17, 1999
Messages
4,163
FYI:

I'm a TA and received information that the entire booking system (Web, phone) will be down tomorrow.

Disney will perform a reservation-system enhancement beginning at 3 a.m. Eastern time (12 a.m. Pacific) on Thursday, Feb. 23, 2012, and lasting until the late afternoon that day.

During this time, our systems will not be fully functional and we will not be able to process room-only or vacation-package reservations for the Walt Disney World® Resort by phone or online. This includes making new resort reservations, making modifications to existing resort reservations, providing confirmations or taking payments.

We also will be unable to process reservations for dining, dinner shows, tours, recreation and children’s activity centers at the Walt Disney World Resort, as well as for Cirque du Soleil® La Nouba™, and Clients temporarily will be unable to access Disney’s Online Check-In Service.

In addition, we will be unable to process room-only or vacation-package reservations for Disney’s Vero Beach Resort, Disney’s Hilton Head Island Resort, the Hotels of the Disneyland® Resort or Aulani, A Disney Resort & Spa. We apologize in advance for any inconvenience.

If you have Clients who need to make a payment or modify their Disney reservation, please make every effort to complete these prior to the morning of Thursday, Feb. 23, 2012, or after our systems return to full operation. We expect to be back to full functionality on Thursday afternoon, Feb. 23, 2012, and will be glad to accommodate your requests at that time.

Please note that this enhancement project also will affect our systems one additional night this month. The next overnight impact currently is scheduled for Feb. 27 from 4-7 a.m. Dates and times are subject to change, so please check back for the latest information.
 
What does this mean for resort and restaurant check-ins? Aren't these done through these systems?
 

not sure what this means but i was able to enter (my account) the contest earlier but now it won't let me enter (DW's account).
 
IDK for sure. But I sure hope its a good deal!!!:banana: Come on Discount Faires bring that Pixie Dust.....:wizard:
 
We're back up. And like I said, it was a system upgrade to comply with new ADA regulations.
 
The system goes down a lot for upgrades but I've never seen it go down for free dining. Still hopeful though.

They're telling some TAs that it's so that they can book requesets. Well, I'm requesting free dining. :lmao:
 
We're back up. And like I said, it was a system upgrade to comply with new ADA regulations.

Sure wish you had some inside scoop on whether or not another offer is coming out soon. I'm keeping my fingers crossed that something more will come out for the last week of May through the first week of June.
 


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