booking a room

Discussion in 'Disney Resorts' started by syd820, Dec 23, 2004.

  1. syd820

    syd820 Earning My Ears

    Dec 23, 2004
    We are staying at the Poly concierge June 12-16. There is a certain room I would like to request for my family to stay in. Does anyone know who I contact to make this request and how many days in advance I can actually call and do it.

    Thanks! :cool1:
  2. mousefan

    mousefan DIS Veteran

    Mar 23, 2000
    would suggest you fax in request for any particular room or type of room interested about 3-4 days prior to your arrival, the room assignments are not done till then 407-824-2000 Poly phone
    Fax - 407-824-3174
    or call back reservations and ask that requests be put in your reservations prior to that
  3. wdwgoofeeee

    wdwgoofeeee <a href="" targ

    Dec 28, 2002
    There have been many posts about fax requests no longer being accepted by the hotels. It was getting out of hand for the hotels to control all the requests they were receiving. Current procedure is to contact CRO and have them put your request on your reservation. That way it is in their computer system.

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