booked dining online but can't get reservation back up...any advice please

[aussiedaisy]

I am in Australia and just booked some dining reservations online. I would like to get a few back up to cancel but when I put in my reservation number and mobile phone number (which i used when booking) it won't display my reservations. I assume they are confirmed because I have email confirmations from all of them so not worried about that....just have no idea what i am doing wrong and why i cant pull them back up??? Any ideas or tips?

 

[ga9497]

Try using this link http://disneyworld.disney.go.com/store/retrieveReservation and make sure the phone number is entered exactly the same way you entered it when you made the reservations.

As to making back ups be careful that they aren't double bookings, same general time for the same people at different reservations. Disney is really cutting down and cancelling double booked reservations.

 

[krystyneb]

I am in Australia and just booked some dining reservations online. I would like to get a few back up to cancel but when I put in my reservation number and mobile phone number (which i used when booking) it won't display my reservations. I assume they are confirmed because I have email confirmations from all of them so not worried about that....just have no idea what i am doing wrong and why i cant pull them back up??? Any ideas or tips?

I am also from Australia and had trouble with dining reservations. Try using the first 10 numbers only of the phone used originally that you booked with. This worked for me.