Bill and Tracy’s Kinda Excellent Adventure 5/7 M & M Day 2 Cinderella Castle Suite

Discussion in 'Completed Trip Reports' started by mrsksomeday, Jan 18, 2012.

  1. mrsksomeday

    mrsksomeday My Prince uses a power wheelchair!

    Jul 4, 2006
  2. mrsksomeday

    mrsksomeday My Prince uses a power wheelchair!

    Jul 4, 2006
    Hello again and welcome to our trip report!! For those of you who know us thanks for being here and welcome back and for those of you who don’t know us here are the details:


    Tracy and Bill, we been together over 7 years. He has Cerebral Palsy and uses a power wheelchair. He has 3 college degrees and a Masters. He is a web designer. I am an overweight (super “pooh” sized) worry wart that is obsessed with all things Disney. Here we are on our favorite ride:



    10th WDW trip since February 2006.


    December 1st – December 13th.

    Our adventure was lengthy but I am not dragging out the report. We have two trips to WDW planned: May for Flower and Garden and Star Wars Weekend and one up in the air, we aren’t sure when we are going this fall/winter.

    Did I take notes… No.

    Did I take as many pictures as previous trips… No.

    Did we have a great time… Yes!

    Nov. 30th, 2011: We always drive to the city we are flying out of the day before the trip and spend the night, but on this night we almost didn’t make it. I had been sick this fall and was also having an issue with my right lower leg, we had debated cancelling the trip several times. We didn’t get to St. Louis until late in the evening, neither one of us slept well that night.

    Dec. 1st, 2011: We crawled out of bed and took the airport shuttle to the SouthWest terminal. We were taking the first flight out on a Thursday so the lines weren’t too bad. We were both so tired. I was still thinking that maybe I had made a mistake and we should have stayed at home. We both slept on the flight. I just had no energy this day, it went beyond being slow because of my weight. We took the little monorail and I asked if we could sit for a minute because I still had a cold and couldn’t breathe very well even though I was taking a pharmacy of medications.

    As we sat there, we were people watching. People looking for the elevators for the Magical Express, children with Disney stuffed animals with their families on the way home. Then someone caught my eye, I looked at Bill, he looked at me, we had seen the same person, Chaz Bono was standing there looking around. I said to Bill “is that who I think it is?” Bill shook his head yes. I said “are you sure?” He said “yes”. Airports seem to be the place for us to see celebrities. We went towards him and I said “are you Chaz Bono?” He smiled that great smile and said “yes”. We said we had watched him on Dancing with the Stars and the documentaries on the OWN channel. He was very nice and personable. I didn’t ask for a picture because I didn’t want to bring a lot of attention to him. Bill loves to get pictures with people but we do it in an environment of an autograph session. Chaz like Richie McDonald of Lonestar that we meet last year was minding his own business just flying out of the airport. After that we made our way to the Magical Express.

    It was so odd saying that we were staying at the Boardwalk Villas, we had stayed at Pop Century numerous times, but this time we had decided to rent DVC points from David’s Vacation Club Rentals. It would be my first time at a Deluxe.

    Here is our experience with renting points: When you rent from David’s, you pay a refundable fee to see if they have points available for you to stay where you requested. If points are available that fee is subtracted from the total cost that is due right then. If no points are available you are refunded your fee. There were numerous emails involved. After you agree, you and the Member send emails to David’s confirming the reservation. David’s gives you the reservation number which you can look up on the DVC site. You can add dining, which we did. When I called to book ADR’s (you can’t do them online at 180 days + 10 online when you rent points) it took the Cast Member a little bit to find my reservation even with the reservation number. It made me feel a bit uneasy, I don’t like it when I don’t have total control over our plans.

    Then the Candlelight Processional narrators list came out, I was on the phone the morning you could book, the Cast Member mentioned someone else’s name besides the member associated with our reservation. She said our name was there too, I immediately emailed the rental company and they looked into it and emailed me back. Apparently the member had booked our stay and another renters stay on the some phone call. Our dates were the same, both staying at Boardwalk Villas, so they had linked our reservations somehow. I was told everything was corrected and our reservation number would stay the same, the other renters got a new reservation number.

    Fast forward to us walking into the Boardwalk, it was so pretty there. We were greeted before we walked into the lobby, asked about our stay and when I said DVC we were escorted to the DVC check in desk. I had a print out of our email about the mix up, our reservation number, the members name etc. The Boardwalk CM could NOT find our reservation. He excused himself and went to get a manager, the manager couldn’t find our reservation. The manager said they couldn’t talk to member services because I was not the person that owned the points. At this time I was starting to get upset, had I messed up our entire trip by suggesting we rent points? What do you mean you can’t find our reservation, I can pull it up on my phone on the member site? I told the CM that I would be calling the rental company and excused myself from the front desk.

    I was looking for a place to sit and saw this:


    I didn’t remember seeing this last year so in the middle of all this mess I snapped a cell phone picture. I called David’s Vacation Club Rentals and she said she would contact the member immediately. Some back and forth phone calls happened and come to find out the Cast Member who had taken the reservation from the member had assumed we were traveling with the other renters and made the primary people on the reservation and Bill and I were secondary people. They got it straightened out in member services and the person from David’s called me back to say it was corrected. I went back to the front desk, as the Boardwalk CM was looking up the reservation again my cell rang, it was David the owner of David’s Vacation Club Rentals calling to make sure everything was corrected. He apologized many times and when I told him everything was ok he told me to call if there were any more issues. Their customer service was all over it when they were informed of the issue. They were professional and got the issue taken care of very quickly.

    We had asked for a high floor, close to an elevator. We had a “normal” room, no accessible rooms were available. We took the elevator up to the 5th floor went down a hallway to the 3rd door on the left. We were “home”. It looked huge to us, Bill had all sorts of room to drive around in. I am a horrible DISer, I didn’t take room pictures. We were both just so tired and wanted to talk about what we were going to do from here. I did take a couple pictures from the balcony though:



    We had gotten the deluxe dining plan so decided we would just order room service and rest. We had Dining with an Imagineer the next day.

    Next installment… DHS & meeting a Focker
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  4. JolllyHoliday

    JolllyHoliday Mouseketeer

    Aug 19, 2007
    Wow!!! Can't believe I am first to sign on to your excellent adventure!! Can't wait to read more.
  5. okw19

    okw19 DIS Veteran

    May 31, 2011
    I'm so glad you started your TR! :) I always enjoy reading about you and Bill's adventures.
    I'm glad the reservations got straightened out. That would have scared me to death!
    Room service sounds good right about now. Can't wait to read about Dining with an Imagineer. I'd love to do that one day.
  6. ddstratton

    ddstratton DIS Veteran

    Jan 29, 2007
    You guys have some celebrity airport mojo, huh? How cool!

    A little scary - them not finding your reservation. I'm so glad it was straightened out quickly, though.
  7. Disneyland_Mama

    Disneyland_Mama <marquee><font color=peach>His head instantly infl

    Aug 13, 2006
    I'm in! Hoping for some inspiration.;)

    I would have flipped out at the front desk!:eek: I hear so much about missing reservations even for members. Glad to hear everything was fine, but yikes!
  8. mrsksomeday

    mrsksomeday My Prince uses a power wheelchair!

    Jul 4, 2006
    Thank you so much for following along, I am very appreciative :goodvibes.

    I was a wreck at the front desk, I knew we had a reservation I could see it on the site on my phone, I just wish check in would have went better.

    It is crazy how we just bump into people isn't it? I was happy when we had the keys to the world cards in my hand.

    Tracy, you have Waldo to write about why do you need inspiration :lmao:? I kept my cool on the outside on the inside I was fipping out.
  9. Tinker_Tam

    Tinker_Tam DIS Veteran

    Feb 11, 2010
    Oh My! I would have been freaking out when they couldn't find my reservation! It would have brought back memories of our add on night when we went! :lmao:

    Gonna try to stay up to date with you but you know how life is! :rotfl:
  10. KatMark

    KatMark DIS Veteran

    Aug 5, 2007
    Got your link for your TR from FB. Glad to hear Dave's straightened all out (we are planning to use him for September trip). Look forward to more
  11. jenseib

    jenseib Mommy to Claire

    Oct 28, 2006
    Yay!! I'm in

    MRYPPNS Practically Prefect in Every Way

    Jan 7, 2007
    You must have been so relived to get in that room and close the door!
  13. newtexan

    newtexan DIS Veteran

    Sep 2, 2011
    I owuld have been toast at that point at the front desk. I wouldn't have known who to call or anything. Great work getting that resolved and into the room to rest!
  14. jcc0621

    jcc0621 DIS Veteran

    Mar 8, 2007


    You could always do August, just sayin:rolleyes1

    I never do:confused3

    Sometimes that is okay ::yes::


    Oh no.

    You guys are celebrity magnets:thumbsup2

    Sounds like a good plan:thumbsup2

    Who'd ya meetpopcorn::

  15. KathyRN137

    KathyRN137 DIS Veteran

    Apr 14, 2006
    Here! :wave:

    I remember you saying how awful you felt because of your cold... terrible to be sick on travel day, I know!

  16. katiebelle21

    katiebelle21 DIS Veteran

    Feb 11, 2009
    Yay! Another Tracy and Bill trip report!

    I'm so glad everything worked out with your reservation. Your view from the room was spectacular!
  17. Rozz

    Rozz DIS Veteran

    Jul 10, 2007
    Found you! I'll go back now and read. Wanted to go ahead and post and say, glad to see the report started! :goodvibes
  18. DisMomAmy

    DisMomAmy DIS Veteran

    Jul 24, 2007
    I'm here!!

    I'm sorry you had trouble checking in! I was nervous about renting too, but everything went smoothly for us. Luckily they were able to take care of the problem quickly for you.

    We didn't have any trouble making ADRs online at 180+10. :confused3

    Hopefully you had a more relaxing trip since you weren't so distracted with taking pictures for a TR!
  19. mrsksomeday

    mrsksomeday My Prince uses a power wheelchair!

    Jul 4, 2006
    I pray for your family and Gavin every night, I hope he is feeling better :hug:.

    Dave and his employees took care of us :goodvibes.


    That mess completely wore me out, I made use of the couch in the room as soon as we get in the room :rotfl:.

    I had my print out of the emails between Dave's and me where they told me about the name mix up and I had his phone number in my phone :thumbsup2.

    Tracy would pass out and DIE from the heat in August :rotfl2:. I know I am going to regret saying yes to May :sad2:.

    I hope our celebrity sightings continue :goodvibes.

    I will tell soon about who I met.

    I hate being sick on travel day... BOO!!!

    Thanks for joining us. We loved the view, although since it was not an accessible room Bill could not get out on the balcony :sad2:.

    Hi!!! Thanks for reading.

    We are trying another rental company for the May trip and I will report on that when we get back.

    Our problem with the ADR situation was the way Member Services input our names, we weren't the lead on the reservation so it wouldn't recognize us on the dining site.

    The trip was relaxing :):).
  20. oregonmommyof2

    oregonmommyof2 DIS Veteran

    Mar 10, 2008
    Can't wait to hear about the trip!!

    Hope to make it back to WDW with you guys real soon!!
  21. mrsksomeday

    mrsksomeday My Prince uses a power wheelchair!

    Jul 4, 2006
    Hi Toni! We hope you make it to WDW with us too.


    A neat little fact......

    In 2010 we were with Toni and Terry on Dec. 1st, Toni's birthday. In 2011 we were all on Disney property again, although the "Oregon's" we're in Disneyland while we were in WDW.

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