Lisa,
My boyfriend and I stayed there in June of 2000. It was sort of a last minute vacation and it was one of the few hotels we could find with decent rates. At the time they were doing construction in front of the hotel (it was a combination of road work and hotel improvements) so it was pretty cheap. The rooms weren't anything spectacular but they were clean. Our room was slightly worn but acceptable. We had to ask for a room safe and they charged us $2-3 a night for it. There was a ticket broker counter in the lobby where we bought our tickets from without a problem. I think we are actually paying a about the same $$ this next trip with a deal we got through Priceline for the Renaissance Worldgate for $40 a night. It's much closer than BW Eastgate and (hopefully!) a little bit nicer room. Depending on how much of a deal you have BW reserved for, you may want to think of trying out PL when your depature date gets a little closer. You could probably get a nice 3* hotel for what you'll pay at BW.
Joy